Fix network connection issues in Windows
Try these things to troubleshoot network connection issues in Windows 11.
Make sure Wi-Fi is on. Select Start > Settings > Network & internet , then turn on Wi-Fi . Next, select More options ( > ) next to Wi-Fi, then select Show available networks . If a network you expect to see appears in the list, select it, then select Connect . Open Wi-Fi settings
See if you can use the Wi-Fi network to get to websites from a different device. If you can’t, restart your modem, router, and device, and re-connect to the Wi-Fi.
Try turning Wi-Fi on and off. This can solve issues by restarting your connection.
If your Surface still isn't connecting, try the steps on Surface can't find my wireless network .
Get more help fixing network connection issues
Try these things to troubleshoot network connection issues in Windows 10.
Use the Network troubleshooter. Select Start > Settings > Network & Internet > Status . Under Change your network settings , select Network troubleshooter . Open Status settings
Make sure Wi-Fi is on. Select Start > Settings > Network & Internet > Wi-Fi . Next, select Show available networks , and if a network you expect to see appears in the list, select it, then select Connect . Open Wi-Fi settings
See if you can use the Wi-Fi to get to websites from a different device. If you can’t, restart your modem, router, and device, and re-connect to the Wi-Fi.
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Top 8 Ways to Fix Windows 10 Network Connection Issues
The internet connection is crucial while working from home or enjoying web-based content. Sometimes, you might notice brief delay or get no internet error even when you are connected to the Wi-Fi. If you experience that often on your Windows 10 computer and laptop, you should certainly fix that to enjoy uninterrupted work and entertainment.
Firstly, you can check if you’re experiencing network connectivity issues with your LAN or router, or getting a message about network problems. Once you confirm that network connectivity isn’t the issue, you should troubleshoot the problem.
We’ve compiled useful troubleshooting tricks below to help you fix the Windows 10 network connection issues.
1. Check Power Connection
The first thing you should inspect is the reliability of the power adapters that come with the routers and modems. While most are reliable, you never know when these adapters stop to work consistently. The only way to test that is to use it with other compatible option or have the electrical lines tested.
And whenever there’s a power outage, your modem and router will stop working. That means the Wi-Fi signal is lost, and you may have to manually switch turn them on after the power restores.
2. Restart Your Modem and Router
Just like you restart your computer, you can follow the same with your modem and router. Rebooting those devices purges the old cache and DNS data. Go ahead and reboot your computer, modem, and router. If the modem or router is suffering an issue, it won’t work properly after restarting and that’s how you can identify whether something is wrong with that.
Did you install a new firmware update on your router or modem and didn’t restart it? Well, you should restart those devices to apply the new firmware update changes.
Step 1: Press and hold the power button on your router for 30 seconds.
Step 2: When it turns off completely, unplug all the cables and wait for at least 30 seconds.
Step 3: Reconnect the power cord and the ethernet cables. Boot the router and modem.
Once you have started, if you have another computer or phone, try getting online on that device. If it’s connected with the internet, you are totally fine, but if it isn’t, it’s likely an issue with your equipment or your ISP.
Are you still facing network connection issues? You can continue to narrow down the problem with the below troubleshooting options.
3. Check Physical Connections
Does your network problem continue even after rebooting your devices? Before you start diving into settings and tests, you can inspect whether the ethernet cables are properly connected to the modem and the router.
If you use an ethernet cable to connect to your router, make sure to unplugged it and check it closely for any damage. If your laptop has a wireless switch (function + wireless symbol key), you can use it couple of times to successfully enable the wireless connection.
Once you’ve verified a proper connection, check the modem and adapter. Are the green lights on your router or modem flashing? If no light blinks after the reboot, the device could struggle to function normally. And in that case, you might have to get a replacement or a new one.
4. Forget Wi-Fi network
When you forget a network (the one you’ve connected), and then add the same one again, the Windows 10 treats it as a completely new network.
If the network name conflicts are making it difficult to connect your Windows 10 computer to the internet, manually forcing your device to forget a few of them may fix the problem and get you online.
When you forget a network connection, it removes the Wi-Fi network profile from your PC. Follow the steps below.
Step 1: Select the Wi-Fi network icon on the right side of the taskbar.
Step 2: Click the Network and Internet settings.
Step 3: Select Wi-Fi, then select manage know networks.
Step 4: Select the network you want to forget and then select Forget.
Afterward, select the Wi-Fi icon on the taskbar and try to reconnect it.
5. Run Network Troubleshooter
If you can no longer connect to the network, you can use the troubleshooter to diagnose and get rid of some common connectivity issues.
To use the Network troubleshooter on Windows 10, use the steps below.
Step 1: Open the Settings app on your Windows 10 device.
Step 2: Go to Update & Security > Troubleshoot.
Step 3: Navigate to Additional troubleshooters > Incoming Connections and run the troubleshooter.
6. Turn off Firewall
As absurd as this sounds, the default Windows Firewall might prevent your computer from connecting to the Internet. You could temporarily disable Windows Firewall. Go through the steps below.
Step 1: Press the Windows button.
Step 2: Search for Windows Security and click on Firewall & network protection.
Step 3: Click on the Private network.
Step 4: Turn off the Microsoft Defender Firewall toggle switch.
Step 5: Open a browser and see if you can connect to the Internet. Try loading different web pages to confirm if the problem is resolved or not.
To re-enable the firewall, you can use the same affirmative steps, make sure the Firewall state is enabled.
7. Update Network Adapter Drivers
If you see the error message that you can’t connect to the network while attempting to establish a network connection, your network adapter drivers are probably outdated. So you can check the Network Driver your Windows OS uses.
Step 1: Right-click on the Start button and select Device Manager from the menu that pops up.
Step 2: From the Device Manager app, go to Network Adapters.
Step 3: Select the Ethernet Network connection and right-click on it to choose Properties.
Step 4: On the General Tab, you can find the name of the Driver and the company that provided it. So download it from the respective Driver maker, like Intel, using another computer or you can do it using your phone with mobile data.
Step 5: Once you transfer that driver to your computer. Repeat Steps 1-3, and instead of clicking on Properties, you need to select Update driver.
After that, you can browse to the location where you’ve stored the Ethernet driver (unarchived form) and install it.
8. Disable Third-Party Antivirus Software
A third-party antivirus or malware could also provoke the Windows 10 network connection issues. You may temporarily disable that antivirus program to check if that is causing the issue.
If none of these solutions help you get back online, there may be a network outage in your area. You can reach out to your ISP’s customer service and file a support ticket.
Get Back Online
It’s annoying when you face no internet error and network problems frequently on your Windows 10 computer. Usually, the unknown software or the latest Windows update may cause the network connection to behave funny.
Next up: Do you frequently encounter blurry text on Windows 10? Read the post below to learn how to fix blurry text in Windows 10.
Last updated on 13 July, 2021
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.
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- 11 Tips to Troubleshoot Internet Connection Problems Win 10
11 Tips to Troubleshoot Internet Connection Problems Win 10 [MiniTool Tips]
Internet connection problems can be frustrating. This tutorial provides 11 tips with step-by-step guides to help you troubleshoot Internet connection problems on Windows 10, incl. WiFi connected but no Internet, router not connecting to Internet, Internet connected but not working, etc. MiniTool data recovery software also aids you to easily recover lost/deleted files on Windows 10 for free if you lost some data because of computer OS crash, etc.
Internet connection problems can sometimes occur, for instance, computer suddenly can’t connect to Internet, WiFi connected but no Internet Windows 10, etc. Don’t worry, the Internet connection issue is possible to fix.
Below are 11 tips to help you troubleshoot internet connection problems. Try the methods below to fix Internet connection issues like WiFi connected but no Internet connection, router not connecting to Internet, internet connected but not working, and so forth.
Learn how to download free Hola VPN for Chrome, Edge, PC, Mac, Android, iOS, etc. to use it to unblock and access worldwide content online with no limit.
Part 1. No Internet Connection – Troubleshoot Internet Connection Problems (Basic Tips)
If you can’t connect to your WiFi or Internet, you can try the 11 fixes below to troubleshoot Internet connection problems.
Fix 1. Restart Your Computer
Restarting computer can often fix many issues you are encountering. When your computer suddenly has no Internet connection, you can click Start -> Power -> Restart to reboot your computer.
Fix 2. Check Internet Connection with Another Device or Try to Access Other Websites
If you meet this site can’t be reached error when visiting a website, you can try to visit more websites to see if you can access them. You can also try another device to see if it can connect to the Internet. If the Internet connection problem only happens on one device, then you can focus on fixing no Internet connection problem on that specific machine. You can get some solutions in Part 2.
Fix 3. Restart Internet Modem and Router
Sometime restarting the Internet Modem and Router can fix many minor Internet problems. You can directly cut off the power supply of Modem and Router to turn them off, or manually unplug your modem and router from their respective power sources. After a few minutes, you can turn on your modem and router again, and check if router not connecting to Internet issue is fixed.
Download Urban VPN for Chrome, PC, Android, iOS, etc. to use this free VPN service to access any website in various locations and countries.
Fix 4. Check for Virus/Malware Infection
Malware or virus infection could make your computer work abnormally and cause Internet connection problem. You can use Windows Defender or third-party antivirus software to run a malware/virus scan for your computer.
Fix 5. Reset Your Router to Troubleshoot Internet Connection Problems
Soft reset: If you still can’t connect to Internet, you can perform a router reset. You can perform a soft reset by unplugging and plugging the Power Connector on the front or side of your router.
Hard reset: You can also perform a hard reset to restore the network to its factory settings. This would also factory reset your network name and password. You can press and hold the Reset button on the back of the modem or router for above 30 seconds to reboot the modem/router.
Normally the Reset button is recessed on the back of the modem and router. You can use a pen or some other tools to press this button.
Fix 6. Move Your Computer Closer to the Router
The distance between the device and the wireless access point will affect the performance of WiFi connection. If your device is excluded from the wireless signal range, it can’t connect to the Internet. You can move your device closer to the router and try to connect again.
Fix 7. Contact Your ISP (Internet Service Provider)
If you still can’t connect to Internet or experience slow Internet speed, you can contact your Internet Service Provider for professional help.
This post gives a VeePN review and offers guides on how to download VeePN for Chrome, Edge, Firefox, PC, Mac, Android, iOS, etc. to use this VPN service.
Part 2. How to Fix WiFi Connected But No Internet Connection (Advanced Solutions)
Since some of you may also encounter WiFi connected but no Internet connection problem, below we’ll continue to introduce some advanced solutions to help you fix this issue. You can also try some of these fixes if you can access the web on other devices but not on your PC.
Fix 8. Temporarily Disable Antivirus Software
You can try to temporarily disable or uninstall any third-party antivirus software to see if the WiFi connected but no internet problem can be fixed. Sometimes antivirus can interfere some processes on your computer.
Fix 9. Troubleshoot Your Device Internet Connection Problems
You can click Start -> Settings -> Update & Security -> Troubleshoot . Click Internet Connections and click Run the troubleshooter button. Windows will automatically search and fix detected problems with the connection to the Internet or websites.
Learn how to download free Browsec VPN for Chrome, Firefox, Edge, Android, iOS, etc. to use it to access restricted content/websites.
Fix 10. Update Network Adapter Drivers
- You can click Start , type device manager , and choose Device Manager to open it.
- Expand Network adapters , and right-click your network device and choose Update driver .
Then you can check if your Windows 10 PC can connect to Internet.
Fix 11. Reset DNS/TCP/IP Settings
You can press Windows + R , type cmd , and press Ctrl + Shift + Enter to open Command Prompt Windows 10 .
Then you can type the command lines below to reset DNS/TCP/IP.
- ipconfig /release
- ipconfig /all
- ipconfig /flushdns
- ipconfig /renew
- netsh int ip set dns
- netsh winsock reset
This tutorial gathers 11 fixes to help you troubleshoot Internet problems, hope your Internet connection issues like no Internet connection, WiFi connected but no Internet Windows 10, router not connecting to Internet, Internet connected but not working, etc. can be fixed now. If you have better ways to solve Internet connection problems, please do not hesitate to share with us.
About The Author
Alisa is a professional English editor with 4-year experience. She loves writing and focuses on sharing detailed solutions and thoughts for computer problems, data recovery & backup, digital gadgets, tech news, etc. Through her articles, users can always easily get related problems solved and find what they want. In spare time, she likes basketball, badminton, tennis, cycling, running, and singing. She is very funny and energetic in life, and always brings friends lots of laughs.
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How to fix Wi-Fi issues in Windows 10
- At the bottom left corner, click on the Windows button and go to Settings.
- Now, click on ‘Update and Security’ and go to ‘Troubleshoot’.
- Now, click on ‘Internet Connections’ and tap ‘Run the troubleshooter’.
- netsh int ip reset
- ipconfig /renew
- ipconfig /flushdns
- netsh winsock reset
- Turn off your Wi-Fi router and unplug it from the power source.
- Wait for a minute and then connect it again.
- Switch on the router and try to connect your device.
- Press Windows + R and type ‘ncpa.cpl’ and press enter.
- Right click on the wireless adapter and then click on ‘Disable’.
- Now, right click on the wireless adapter and then click on ‘Enable’.
- Restart your PC and try to connect to the Wi-Fi network.
- Press Windows + R and type ‘devmgmt.msc’ and press enter.
- Click on ‘Network Adapters’ and then right click on ‘Wi-Fi Controller’.
- Now, select ‘Update drivers’.
- Now, click on ‘Search automatically for updated driver software’.
- Once the drivers are installed, reboot the system.
- Press Windows + X and click on ‘Device Manager’.
- Now, right click on network adapter and choose ‘Uninstall’.
- Click on ‘Delete the driver software for this device’.
- Reboot the system and Windows will automatically reinstall the drivers.
- Connect your router using an ethernet cable.
- Enter the router’s IP address in the browser.
- Log into the device’s portal and change the network’s name and password.
- At the bottom right corner, click on the Network icon in the taskbar.
- Now, click on ‘Network and Internet settings’.
- Now, click on ‘Change adapter options’.
- Right click on your Wi-Fi connection and then select ‘Status’.
- Now, click on ‘Wireless properties’ and then go the ‘Security’ tab.
- Mark the checkbox next to show characters to view the Wi-Fi password.
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How to get back online after a Windows 10 update breaks your internet access
If the PC no longer connects to the internet after an update, use this guide to fix the problem on Windows 10.
- Fix common problems
- Network troubleshooter
- Reset network stack
- Reset network adapter
- Update network driver
- Rollback network update
- Uninstall network driver
- Disable security apps
- Uninstall system updates
Although Windows 10 updates are important to patch security vulnerabilities and improve system performance, it is a known fact that quality and feature updates can introduce unwanted problems.
Typically, one of the most common issues after installing an update is related to network connectivity. For example, slow speeds, unreliable or loss of connectivity using a wireless or wired connection resulting in problems accessing the internet and network resources, such as shared printers and folders.
Regardless of the reason, when a device cannot connect to the local network or internet after a recent update of Windows 10, there are many ways that Microsoft recommends (opens in new tab) to fix the issue.
This guide will walk you through several ways to resolve common network connection problems after installing an update on your device.
How to fix common network problems after update on Windows 10
If a quality update breaks the network connection, you can follow some basic troubleshooting steps to resolve the problem quickly.
Although it might be obvious, it's not for everyone. Typically, a simple reboot can fix most common problems, including issues connecting to the network and the internet.
To restart a device, use these steps:
- Open Start .
- Click the Power option.
- Select the Restart option.
Once you complete the steps, open the web browser and confirm the internet is working, loading a website upon restart.
If the network icon in the notification area shows an active connection, but you cannot open a particular website, try to load a different site, as the problem could be with the website. You can also try using a different browser to confirm the problem is not the application.
Confirm network settings
The next step involves using command lines to confirm the problem is not something happening between the device and the router.
To check if the Windows 10 network configuration is working, use these steps:
- Search for Command Prompt and click the top result to open the console.
- Type the following command to find out the IP address of the router and press Enter : ipconfig
- Confirm the "Default Gateway" address that should be the address of the local router.
- Quick tip: In home networks, most routers use the 18.104.22.168 or 192.168.2.1 address. However, depending on the configuration or Internet Service Provider (ISP), the address might be different.
- Type the following command to determine if the router is reachable and press Enter : ping ROUTER-IP
This example tests the connection between the computer to the router with the 10.1.4.1 address: ping 10.1.4.1
In the command, remember to change the 10.1.4.1 for the router's IP address
- Quick tip: You can also use the ping 127.0.0.1 command to test if the networking stack is installed correctly and working on the computer.
- Confirm successful replies without packet loss in the output.
After you complete the steps, if the "Packets" field returns with "4" successful replies, the router's connection is working, indicating that the problem could lie in the connection between the router and ISP. Or it could be the case that the ISP is currently experiencing issues.
If you can access the internet from your phone or another computer connected to the same network, the problem could be the device in question.
Enable Wi-Fi interface
If there's no connection to the internet, the wireless interface may not be disabled.
To check and enable a Wi-Fi interface, use these steps:
- Open Settings .
- Click on Network & Internet .
- Click on Wi-Fi .
- Turn on the Wi-Fi toggle switch.
Alternatively, you can also click the "Not connected" network icon from the taskbar notification area and click the Wi-Fi button.
If there is a physical button in the device, turn it on to enable the interface.
Reconnect Wi-Fi connection
On laptops, the problem could be the wireless adapter or signal, which you might be able to resolve by disconnecting and reconnecting to the network.
To reconnect to a Wi-Fi network, use these steps:
- Quick tip: If the wireless section is missing, Windows 10 can no longer detect the network adapter, which could indicate a driver or hardware problem.
- Turn off the Wi-Fi toggle switch.
- Click the "Show available networks" option.
- Select the wireless network from the list.
- Click the Connect button.
- Quick tip: Almost all modern routers allow wireless connections using two band frequencies, including the 2.4GHz and 5GHz, which could appear as separate networks. If you see both networks, you can try connecting with a different frequency to see if that resolves the problem. You can use this guide to learn more ways to connect to a wireless network.
- Confirm the wireless password (if applicable).
- Click the Next button.
Once you complete the steps, you should be able to connect to the network and the internet.
You can also create a report of the wireless connection history , which can help diagnose the issue.
Re-enable network adapter
Sometimes updates can inadvertently change settings without the user's consent. For instance, an update could disable the adapter or a specific feature, such as Airplane mode, blocking the connection to the internet.
If the network adapter is not present in the Settings app, it could be a driver problem, or the adapter may be disabled.
To check and enable a network adapter on Windows 10, use these steps:
- Click on Status .
- Under the "Advanced network settings" section, click the "Change adapter options" option.
- Right-click the adapter and select the Enable option.
After you complete the steps, the Wi-Fi or Ethernet adapter will enable and reconfigure automatically.
Disable Airplane mode
If the "Airplane" mode is enabled, you won't be able to connect to the network. In the case that the update turned on the feature automatically or you forgot it was enabled, you need to make sure to disable it.
To turn off Airplane mode on Windows 10, use these steps:
- Click on Airplane mode .
- Turn off the Airplane mode toggle switch.
- (Optional) Restart your device.
Alternatively, you can also click the airplane icon in the taskbar and click the Airplane mode button.
Recreate Wi-Fi profile
Every time you connect to a wireless network, the credentials, security, and other settings will save into a profile. If you are having trouble connecting to a particular network, the profile could be a problem.
To fix this problem, you can delete and recreate the profile using these steps:
- Under the "Wi-Fi" section, click the "Manage known networks" option.
- Select the Wi-Fi network with the problem.
- Click the Forget button.
- Click the network icon from the notification area in the taskbar.
- Select the wireless network with access to the internet.
- Confirm the network security key.
- (Optional) Click the Yes button if you want to make the device discoverable in the network.
After you complete the steps, use the web browser to confirm the internet is working again.
It is also possible to manage a Wi-Fi network with the netsh command-line tool, and in this guide , you can learn more about the process.
If the computer does not seem to be the problem, you can also restart the router, which can sometimes fix many common connectivity problems.
To restart the home router, use these steps:
- Locate the router.
- Unplug the power cord.
- Wait at least 60 seconds.
- Reconnect the power cord.
Once you complete the steps, allow three to five minutes for the router to start and check the connection.
Ping the connection
Opening the web browser and loading a website can confirm whether the internet is working. However, you can also use the ping command tool to check the connection.
To test the network connection with the ping command, use these steps:
- Type the following command to test the connectivity and press Enter : ping google.com
- Quick tip: We are using "Google.com" as an example, but you can use any online service to test the connection, for instance, "Bing.com."
- Confirm successful reply without packet loss in the output.
Once you complete the steps, if you see four successful replies, it indicates that the internet connection is working.
When using a wired connection, it is wise to change cables and ports on the switch to eliminate the possibility of problems with those elements.
In addition to the ping command, Windows 10 offers many other tools to troubleshoot and fix network problems. In this guide, you can learn eight of them .
How to fix connectivity using Network troubleshooter
Windows 10 also includes a troubleshooter tool that you can use to diagnose and repair common networking problems quickly.
To use the network troubleshooter on Windows 10, use these steps:
- Click on Update & Security .
- Click on Troubleshoot .
- Under the "Recommended troubleshooting" section, click the Additional troubleshooters option.
- Under the "Get up and running" section, select the Internet Connections troubleshooter.
- Click the "Run the troubleshooter" button.
- Select the "Troubleshoot my connection to the internet" option.
- Select the "Try these repairs as an administrator" option (if applicable).
- Continue with the on-screen directions (if applicable).
After you complete the steps, the troubleshooter will scan and resolve any connectivity problem.
How to reset network stack using Command Prompt
You can also try resetting the TCP/IP stack and clearing any DNS information on Windows 10 to resolve the network problem.
To reset the network stack with commands, use these steps:
- Search for Command Prompt , right-click the top result, and select the Run as administrator option.
- Type the following command to reset the components that handle network requests and press Enter : netsh winsock reset
- Type the following command to reset the internet protocol (IP) stack and press Enter : netsh int ip reset
- Type the following command to clear the current networking configuration and press Enter : ipconfig /release
- Type the following command to reconfigure the network settings automatically and press Enter : ipconfig /renew
- Type the following command to clear the Domain Name System (DNS) information cached and press Enter : ipconfig /flushdns
- Restart your computer.
Once you complete the steps, launch the web browser and confirm whether the internet connection is working.
How to reset network adapter using Settings
If you are still dealing with networking problems, Windows 10 has the option to reset all the Wi-Fi and Ethernet network adapters to fix most problems.
To reset all the network adapters on Windows 10, use these steps:
- Under the "Advanced network settings" section, click the Network reset option.
- Click the Reset now button.
- Click the Yes button.
After you complete the steps, the device will restart automatically, and after the reboot, you should be able to connect to the network and internet.
The process of resetting the networking settings means that you will need to re-enter the security key again. Also, you will have to reconfigure other networking software, such as VPN clients, as necessary.
How to update network adapter driver using Device Manager
An older version of the network driver can sometimes cause compatibility issues with a Windows 10 update. Usually, you can fix this by updating the driver to the latest version.
Update network adapter online
If the device is experiencing unreliable connectivity but it is still possible to connect to the internet, you can check for driver updates using Windows Update.
To install a newer version of the network adapter driver, use these steps:
- Click on Windows Update .
- Click on "View optional updates" option.
- Under the "Driver updates" section, select the newer network driver.
- Click the "Download and install" button.
After you complete the steps, the new driver will download and install automatically to fix the problem. If you cannot find an update, then Windows Update does not have newer drivers, in which case, you may need to update the adapter manually (see the steps below).
Update network adapter offline
If you cannot connect to the internet, you will have to download the driver manually from your manufacturer support website using another device and bring it over using a USB flash drive. You should always use the manufacturer's instructions to complete the process, but you can always use the steps below.
To update a network adapter on Windows 10, connect the USB flash drive with the extracted files , and use these steps:
- Search for Device Manager and click the top result to open the app.
- Expand the Network adapters branch.
- Right-click the adapter with the problem and select the Update driver option.
- Click the "Browse my computer for drivers" option.
- Click the Browser button.
- Select the folder location with the driver package.
- Click the OK button.
Once you complete the steps, the new update will install to fix the compatibility problem.
How to rollback network adapter driver using Device Manager
If the problem started after applying a driver update, you could roll back to the previous version to temporarily fix the network problem until a newer update becomes available.
To restore a previous version of a driver, use these steps:
- Right-click the adapter with the problem and select the Properties option.
- Click the Driver tab.
- Click the "Roll back driver" button.
- Quick tip: If the button is grayed out, it means that the system does not have a backup of the driver.
- Select a reason why you are rolling back (select any option).
Once you complete the steps, test the connection with the ping command or load a website with your preferred web browser.
How to uninstall network adapter driver using Device Manager
If the problem occurs after applying a cumulative system update, it could indicate a corruption with the driver or the update made unwanted changes. In this specific situation, you can remove the driver manually, and then Windows 10 will try to reinstall it automatically.
To remove a network adapter driver, use these steps:
- Right-click the Wi-Fi or Ethernet network adapter and select the Uninstall device option.
- Click the Uninstall button.
After you complete the steps, Windows 10 will detect and reinstall the driver automatically, fixing the network problem.
If the system cannot find the appropriate driver, you can use the previous steps to download and install the network adapter manually .
How to disable security apps to fix network problems on Windows 10
On Windows 10, sometimes, third-party security software (such as antivirus and firewall) can prevent the device from accessing the internet. If this is the case, you can determine if the application is the problem by temporarily disabling it and testing the network connection.
The steps below will help you to disable the security features built into Windows 10. If you have a different solution, check your software support website for more details.
Disable Microsoft Defender Antivirus
To temporarily disable Microsoft Defender on Windows 10, use these steps:
- Search for Windows Security and click the top result to open the app.
- Click on Virus & threat protection .
- Under the "Virus & threat protection settings" section, click the Manage settings option.
- Turn off the "Real-time protection" toggle switch.
Once you complete the steps, test the connection by going to "Bing.com" or "Google.com" on your device.
You can always revert the changes by restarting the computer or enabling the Real-time protection option again in step 5 .
Disable Microsoft Defender Firewall
To temporarily disable the Microsoft Defender Firewall, use these steps:
- Click on "Firewall & network protection."
- Click the (active) network.
- Turn off the "Microsoft Defender Firewall" toggle switch.
After you complete the steps, confirm whether the internet is working by loading a website with your web browser.
You can enable the firewall again using the same instructions outlined above, but in step 5 , make sure to turn on the "Microsoft Defender Firewall" toggle switch.
How to uninstall update to fix network problems on Windows 10
Although system updates are meant to resolve issues and improve the experience, it is not uncommon to see buggy updates through Windows Update that can cause connectivity problems. If you suspect a recent update is causing networking issues, you can remove it to mitigate the problem until a newer update becomes available.
Uninstall quality update
To uninstall a quality update on Windows 10, use these steps:
- Click the "View update history" button.
- Click the Uninstall updates option.
- Select the most recent update causing the network problem on Windows 10.
- Click the Restart now button.
Once you complete the steps, Windows 10 will remove the update to allow the network adapter to work again.
Uninstall feature update
When the problem occurs after installing a major update (such as the October 2020 Update), you can also remove the update to roll back to the previous version, but the steps will be slightly different.
Important: Although rolling back to a previous version is a non-destructive process, creating a temporary full backup of your PC is recommended in case something goes wrong. Also, the rollback option is only available during the first ten days after upgrading. After this time, you won't be able to undo the changes unless you re-install the version you want using a clean installation .
To uninstall a feature update, use these steps:
- Click on Recovery .
- Under the "Go back to a previous version of Windows 10" section, click the Get started button.
- Check any of the reasons available.
- Click the No, thanks button.
- Click the Next button again.
- Click the "Go back to earlier build" button.
After you complete the steps, Windows 10 will roll back to the previous setup when the network was working correctly.
For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:
- Windows 11 on Windows Central — All you need to know
- Windows 10 on Windows Central — All you need to know
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Mauro Huculak is technical writer for WindowsCentral.com. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community.
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Solved: No Internet Connection Windows 10
The exact cause of this has remained unknown for the span of its lifetime. We were able to speculate that it could have something to do with a Windows 10 update recently installed on your PC, an error on your network, or an issue with your router.
In most cases, the bug completely cuts off your ability to use the internet and view any online content. However, some users report being able to surf the web despite losing access to online apps such as Spotify, Discord, Skype, and video games.
With our guides, you’ll be able to efficiently solve the No Internet Connection error on Windows 10. We’ve compiled reliable solutions, common network troubleshooting methods, and other workarounds to get over this irksome bug. Let’s get started!
How to fix “No Internet Connection” on Windows 10
Method 1. restart your computer and router.
In many cases, simply restarting your computer and router can fix issues with online connectivity. We recommend performing this before continuing on with the methods below.
Here are the steps detailing how to restart your Windows 10 computer:
- Make sure to save your work first to ensure no data gets lost.
- Click on the Windows icon in the bottom-left of your screen to bring up the Start menu.
- After your computer has restarted, check if the issue is still happening. If yes, move on to restart your router.
Something you should always try when facing these issues is restarting your router. This will allow the device to sort itself out and possibly fix any ongoing issues within its system.
You can restart your router in 3 easy steps:
- Locate the power button on your router and turn the device off.
- Wait for a few minutes. We recommend waiting 5 minutes to allow your router and network to properly shut down.
- Turn your router back on .
Test if you still experience internet issues after giving your computer and router a restart. If necessary, continue reading and try our other methods to solve the error.
Method 2. Use the Network troubleshooter
Windows 10 comes with built-in troubleshooters that aim to identify and fix operating system issues. If you experience connectivity errors, the Network troubleshooter could be a handy app to solve them for you.
It’s possible that the troubleshooter is unable to identify any errors. This is a common behavior, as typically troubleshooters check for a limited set of errors and can’t help when your particular one is outside that.
If your network connection issues persist, continue reading.
Method 3. Enable your network adapter
All networks use adapters in order to function with your device. the network adapter you’re using could be disabled due to unauthorized changes. This change was most likely caused by a Windows 10 update, malicious software, or another user.
Here’s how to re-enable your network adapter on Windows 10:
Method 4. Disable Airplane mode
We’ve all made a mistake with leaving a feature on and not realizing it later. Windows 10 comes with a built-in Airplane mode that disables connection to the internet.
There’s a possibility that you accidentally left this feature turned on, or didn’t even realize you had it on. Here’s how to disable Airplane mode on Windows 10:
- Your networks should become visible again. Try reconnecting to your network and see if you’re able to get back online.
Method 5. Recreate the WiFi profile
Windows 10 saves wireless connection settings such as authentication and security in a profile. If this profile is corrupted or poorly configured, you’ll inevitably run into issues. Recreating the WiFi profile can help you solve this:
- Windows 10 will automatically create a new profile for the network without any corruption or misconfiguration.
Method 6. Perform a Network reset
An alternative way of recreating the profiles of your networks is by performing a network reset. This is going to automatically remove every existing profile for the networks you connected to with your computer, giving you a fresh start.
Take note that you’ll need to reconnect to all the networks you previously used with correct authorization.
- Click Yes . After all your network profiles have been reset, try connecting to your WiFi and check if you’re able to go online.
Method 7. Reset network stack with Command Prompt
If your DNS is outdated, you can manually clear its cache to potentially fix the issues this causes. The method is simple and involves using the Command Prompt.
- Press the Windows + R keys on your keyboard. This is going to bring up the Run utility.
- If flushing your DNS wasn’t enough on its own, you may try to reset your TCP/IP. This requires the Command Prompt and potentially administrative permissions. Need help? Check out our How to make a local user an administrator in Windows 10 guide.
- After successfully executing the commands, exit the Command Prompt and reset your PC. Check if the No Internet Connection error is still present.
Method 8. Update your Network Adapter drivers
Regularly updating your driver software is something you should do all the time. Outdated network drivers can cause more trouble than you’d think.
In this solution, we will be using the integrated Device Manager to update the drivers for your network adapters.
- Wait for the driver installation to complete. Repeat this for any other network adapter drivers you use, and see if the bug has been fixed.
Method 9. Use the Registry Editor (Windows 10 version 2004)
Users on the Windows 10 version 2004 update may have a bug related to network connectivity. In this special case, use the Registry Editor to fix the error and return online with ease.
- Navigate to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet
- Restart your computer and check if the error still persists.
Fixed! You Are Not Connected to Any Networks Windows 11
If you're using Windows 11, watch this YouTube Video to Fix "Not Connected to Any Networks Windows 11:
If you need any further help with Windows 10, don’t hesitate to reach out to our customer service team, available 24/7 to assist you. Return to us for more informative articles all related to productivity and modern-day technology!
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2. Once the Command Prompt window is open, begin typing in the IPconfig commands. The first command is ipconfig /release and it releases the current IP configuration.
Ping is not a troubleshoot resolver, but it’s a handy command to check the reliability of your network on Windows 10. From the response time, you can gauge if your PC needs network diagnosis or not.
If the methods above didn’t work, you could try out the built-in Windows troubleshooter to fix the network connection issues on Windows 10. Here is how you use it.
3. Finally, click on “Internet Connections,” and then click on “Run the troubleshooter.” It will detect the problem and will try to fix the issue automatically.
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None of these actually work… especially with a vpn that may be in use.
Aparently there is a fix for the ICON that says “no connectivity” but you actually are connected…
Thank you for sharing this. Now I can fix my network connection issue easily.
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We Know So You Don't Have To
How to Fix Internet Connection Problem for Windows 10 Users?
In this article we will show you how to fix internet connection problems in Windows 10. The problem is sometimes you will have a yellow triangle (no internet access) as your network icon. It’s just showing you that there is no connection or the connection is unidentified. The fix is so simple, you just have to reset winsock catalog to default settings. You need to run two commands in CMD as administrator, and then restart your PC. So, let’s start.
Method 1: Reset Winsock Catalog and IP Settings
This is a command prompt, which we have opened as administrator. We have an internet issue, so the first thing we need to do is reset winsock catalog by typing:
Hit Enter and it will show you a message like “ Successfully reset the Winsock Catalog ”. Also, it says that you must restart the computer, but we are not going to do this right now.
Note . Check also how to fix Your PC ran into a problem and needs to restart .
We just need to run another command to reset TCP/IP stack . Just type in:
and then hit Enter.
It says that resetting is failed and access is denied. You don’t have to worry about, it’s normal.
Method 2: Reset TCP/IP Stack and Renew IP
Open the Command Prompt as administrator again via search icon near Start. Input the following lines (wait to finish a process after typing in each one):
Method 3: Use the Network Troubleshooter
Windows has some instruments for fix unobvious Internet problems. One of them is Network troubleshooter.
- Open the “Windows Settings” via Win + I hotkeys.
- Select the item with your problem and follow the instructions.
Now you just need to restart your PC and after that you will see that everything is OK.
If none of the methods helped, then pay attention to the following nuances:
- Make sure that the connection of the Internet cable to the computer is correct and complete;
- Make sure that the Wi-Fi connection is active on both the laptop and the router.
If the problem with the Internet connection was immediately after installing Windows or the first start of the PC, there is a small probability that the problem is in the network card driver (or rather, its absence). To do this, you need to download it from the manufacturer’s website on USB Flash and install it manually.
Also scan your computer for malware and viruses, which can often block or restrict Internet access.
That’s it. If you have any questions, free to leave them in the comments section below.
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Does this fix the real problem of not having internet access or just the NCSI (network connection status indicator) icon?
I have a simple P2P across 4 machines, all wired, not WiFi, all win 10, but a very mixed access to the various / partitions directories. Some Full access, some machines all partitions shown but with a Win NO Access dropdown barring access. I believe I have rightly set permissions as Full to myself and full to everyone, Win lists a lot of fancy would be ACL’s which I don’t understand. Yes and Security is set likewise. In an effort to allow full access I have opened about everything up, dangerous but I’m baffled and would appreciate assistance.
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