Creativity, Problem Solving and Design Thinking
Boost your creative skills and creative confidence with a structured approach to idea generation, exploration and development.

This course equals 48 hours of CPD time
- 8 hours per week
Tutor guided
Certificate of Achievement
Evidence your learning with a Certificate of Achievement from the University of Cambridge on successful completion.
17 April 2023
29 May 2023
11 April 2023

Book a place
Discover more about this course from the expert(s) behind it
Creative problem solving is increasingly recognised as the most sought-after skill in business. This is true across a wide range of industries, and across both private and public sectors. Entrepreneurs, employees, managers, and leaders are all required to find valuable opportunities, generate and develop new ideas and then trial and implement innovative solutions. These processes can be modelled on design activities, where key stakeholders are identified and designed for through processes of research, ideation and prototyping. This is all equally applicable to the development of strategies, products, processes and a variety of socio-technical systems.
This course will help you to learn about the role of creativity in problem solving, and the application of design thinking to different business tasks. You will discover the characteristics of difficult problems, the thinking skills that are used to address them and the various biases that need to be overcome. Through the course content and activities, you will recognise and develop your creative skills, gaining confidence in them and in your capacity to develop them further. This applies not just to individual work, but also to group work, where diverse perspectives and skills can be leveraged.
The course offers an excellent opportunity for professional development, whether you are looking to advance in your current role or change roles or sectors. Through the course, you will apply a structured process to identifying problems and generating wide-ranging solution ideas before selecting and developing one (or more) for communication and implementation. You will have the opportunity to practice these skills in various course-specific scenarios, and also to a project that is relevant to your own professional context. The course is highly interactive, and you will be encouraged, through individual and collaborative work, to apply and manage a selection of evidence-based creative approaches.
This course is certified by the United Kingdom CPD Certification Service, and may be applicable to individuals who are members of, or are associated with, UK-based professional bodies. The course has an estimated 48 hours of learning.
Note: should you wish to claim CPD activity, the onus is upon you. Cambridge Advance Online accept no responsibility, and cannot be held responsible, for the claiming or validation of hours or points.
What will I learn?
By the end of the course, you will have a broad understanding of the application of creative approaches, processes and tools, including how to:
- articulate the components of creative work, and the skills (and biases) that are involved
- apply creative processes and tools yourself
- manage the application of creative processes and tools by others
- develop confidence in your creative skills, and in your ability to improve those skills
- represent your own creative skills and experiences, and promote and elicit those of others.
Study commitments
Who is this course for.
- Those interested in improving how they think and act creatively, moving past learned behaviour to reach new and effective solutions.
- Professionals working in business development, transformation, or strategy who are seeking a structured and innovative approach to solving problems.
- Individuals facing novel problems in the workplace, who need to challenge conventions to develop original solutions and pitch these to stakeholders.
What will I get on completion?
University of cambridge course lead.

Nathan Crilly
Course dates.
17 Apr - 29 May
Places available
Enrol by 11 Apr
Requirements
Materials & equipment.
- sufficient internet speed and stability for video streaming (2 Mbps up/down)
- please see our recommendations on web browsers (Opens in a new window)
What our learners are saying
Professor Crilly is truly world-class. His videos were informative and concise, and he was present, warm and engaging for all the live sessions. He made himself exceptionally available for questions and support and I couldn't be more grateful for his instruction.
The delivery of this course has been spectacular in content, presentation and delivery…I have no hesitation recommending it to anyone interested in the subject.
The delivery of this course has been spectacular in content, presentation and delivery…I have no hes...
As well as an overall understanding of creative, problem-solving and design thinking processes, the course has provided very well-constructed opportunities to consolidate knowledge and understanding about those processes in practice, alongside other course members.
As well as an overall understanding of creative, problem-solving and design thinking processes, the...
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Creative problem solving and design thinking
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Aim of the training
The nowadays constantly changing environment affects not only the technological settings but requires psychical and mental adaptation too. Mental adaptation can mean not only capacity but also approach of issues and problems.
Target gruop
We recommend our program to everyone who’s working processes requires flexibility, planning, ingenuity or unusual approach . For those who are willing to discover the thinking beyond the usual . Our training is suitable also for others, who has at least minimum independence to make decisions regarding planning, design or service .
The structure of the training
- 4x1,5 hour online group training on online platform
- Exercises and downloadable eLearning content on our LMS platform
Iván Münnich [email protected] +36 20 213 0630

For further information please contact:
Iván MÜNNICH
Soft Skills Development
Managing Director Trainer, Organisation Development Consultant, Coach
[email protected]
+36 20 213 0630

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Design thinking: problem-solving through creativity
As part of the UW Design Community series, an April 22 session will focus on “design thinking,” a process that fosters collaboration and creativity to solve problems and innovate in a human-centered way.
Mandy Morrow, associate director of the DesignLab and instructional coordinator, will join us to share her expertise in design thinking. At the DesignLab, Mandy works with others to provide design consulting services to students and instructors on campus.
April 22 event details
- Topic: Design Thinking: Problem-Solving Through Creativity
- When: Friday, April 22, 11am-noon
- Where: Virtual via Zoom
“Thinking like a designer can transform the way organizations develop products, services, processes and strategy. This approach, which is known as design thinking, brings together what is desirable from a human point of view with what is technologically feasible and economically viable. It also allows people who aren’t trained as designers to use creative tools to address a vast range of challenges.” — IDEO (global design company)
We hope you will join us to learn new ways to approach challenges at work.
UW Design Community’s last topic
Topic: Make Your Work Better By Understanding Your Users
- Slides (ppt)
The UW Design Community is brought to you by the Center for User Experience and IT Connects . Together, we can realize meaningful results when it comes to our shared goals of increased engagement and efficiency, student satisfaction, employee productivity, and making our digital campus easier to use.
Join the UW Design Community by emailing [email protected] or join our Teams group .
—Laura Grady and Felipe Gacharná, UW Design Community
Design thinking: problem solving through creativity
The UW Design Community is presented by the Center for User Experience and IT Connects
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- Design thinking
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Creativity, Problem Solving and Design Thinking - Learn with the University of Cambridge Online
from Cambridge University Press
Learn about the role of creativity in problem solving and the application of design thinking. Discover the characteristics of difficult problems, the thinking skills that are used to address them and the thinking biases that need to be overcome. Apply a general creative problem-solving process and discover the specific creative tools that can be used at each stage.
This course will help you to recognise and develop your creative skills, gaining confidence in them and in the capacity to develop them further. You will apply a structured process to identifying problems and generating wide-ranging ideas for solutions before selecting and developing one (or more) for communication and implementation. The course will be highly interactive, and you will be encouraged, through individual and collaborative work, to apply and manage a selection of evidence-based creative approaches.
To learn more about this course or Cambridge Advance Online, visit advanceonline.cam.ac.uk/

IMAGES
VIDEO
COMMENTS
Learn about the role of creativity in problem solving and the application of design thinking. Apply a general creative problem-solving process and discover the specific creative tools that can be used at each stage
Mental adaptation can mean not only capacity but also approach of issues and problems. Our training is suitable also for others, who has at least minimum independence to make decisions regarding planning
An Apr 22 UW Design Community session will focus on "design thinking"—a process that fosters collaboration and creativity to solve problems and innovate in a human-centered way
The UW Design Community is presented by the Center for User Experience and IT Connects. It fosters collaboration and creativity to solve problems and innovate in a human-centered way
We really want you to be as passionate as us about the behaviours and tools of problem solving so that you can embed it in to your day to day work, and enjoy the benefits of better creativity