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Customer Service Cover Letter

December 22, 2022 | By the Resume Genius Team | Reviewed by Samuel Johns, CPRW

Write a job-winning cover letter for customer service work by downloading any of our customer service cover letter examples and using it as a template when you write your own. We also provide three tips specifically for writing a good CSR cover letter.

An image of a customer service cover letter example

Not satisfied with this design? Find more options in our collection of cover letter templates .

Additional Templates & Samples Like a Customer Service Cover Letter

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Hospitality (Hotel Front Desk) Cover Letter

Flight attendant cover letter, customer service cover letter template (text format).

Be sure to format your cover letter correctly to ensure it’s easy to read and looks professional.

[Today’s Date]

[Hiring Manager’s Name] [Company Name] [Company Address] [Phone Number] [Email Address]

Dear [Ms./Mr./Mx.] [Hiring Manager’s Name],

I’m writing to you regarding [Company Name]’s Customer Service Representative opening. I’ve been working as a Customer Care Specialist at Satellite TV Co. for more than 2 years and have developed impeccable phone manners, and an ability to calm agitated or distressed customers. I’m accustomed to working on multiple projects simultaneously, and I can offer new ideas to help your company grow and surpass all goals and objectives.

My relevant experience includes the following highlights:

My experience at Satellite TV Co. has helped me improve my leadership skills, gain organizational skills, and develop extensive knowledge of how to upsell services and goods to potential clients. I also worked at Scottrade as a Customer Service Intern, providing technical support to 10+ clients daily. Additionally, I earned praise from my managers by memorizing the company’s full list of products and prices.

I’m looking forward to discussing my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for your open Customer Service Representative position. You can contact me at 212-256-1414 or at [email protected] Thank you for your time and consideration.

[Your Name]

How to write your customer service cover letter in 2023

Learning how to put together a cover letter for the specific job(s) you want will help you land more interviews.

To land a good job as a customer service representative in 2023, you’ll need a great cover letter to make your job application stand out to employers. The demand for customer service professionals is projected to decrease by 4% through 2031 as the industry implements AI technology that reduces the need for human workers .

But even though the number of available jobs may decrease, you can still get a customer service gig as long as you know how to write a great cover letter.

Here are three tips to help you write a customer service cover letter that convinces employers you’re the right person for the job:

1. Highlight your customer service skills

As a customer service specialist, you need both hard and soft skills to do the job effectively. Your hard skills are abilities you learned through training, such as customer service chat software. Whereas soft skills are personality traits that help you manage your work and interact with others.

The best customer service representatives use soft skills like patience and empathy to relate to customers, and know how to be persuasive without seeming pushy.

Here are some customer service skills to include in your cover letter to get employers interested in your application:

2. Give examples of your achievements (with hard numbers)

Show employers you have the right customer service skills to excel by giving examples of your accomplishments in your cover letter. And use numbers wherever possible to give employers a clear picture of what you accomplished.

Here are good examples of some customer service achievements in a cover letter backed up with hard numbers:

An example of achievements backed up with hard numbers in a bulleted list from a customer service cover letter example

Even if the job description asks you to write a simple, short cover letter , you should include hard numbers to make your application stand out.

3. Show your passion for customer service

Customer service employers prefer to hire candidates who are passionate about ensuring every customer has an excellent experience. Companies also want to work with people who are genuinely excited about their brand — a fact that’s especially true for customer service specialists who speak directly to clients.

Use your cover letter to show employers that you truly care about your work, and that you’d be a great brand representative. Here are three strategies for conveying passion in your customer service cover letter:

Storytelling

Consider opening your cover letter with a storytelling approach to connect a personal passion to the company or role. Don’t sell yourself too hard, though. Sounding too “salesy” is the easiest way to turn off an employer.

Here’s an example of an over-the-top storytelling opening, followed by a more appropriate rewrite:

ChocoChunk candy bars are all I ever eat. Seriously, I’m on the verge of developing diabetes as a direct result of my love for your products. But I don’t care. I’d rather eat your delicious chocolatey goodness and die happy than cut it from my diet — and that’s why I’d be a perfect ChocoChunk Retail Sales Representative.

Appropriately passionate

Every Christmas and Easter when I was a kid, my parents gave me ChocoChunk candy bars. Your delicious offerings have a nostalgic place in my heart, and they’re still my go-to sweet treat. True appreciation for your products and my customer service experience make me an ideal candidate for your open Retail Sales Representative position.

Research-based

The best cover letters include research about the company. Check your target company’s website and social media accounts, and find a way to connect your talents to the company’s vision and values, like this:

I’ve been keeping up with JaneVision’s recent rebranding, and I believe I’m the perfect candidate to help you on the front lines as a Customer Service Specialist. My current company implemented a similar repositioning strategy in 2020, and I led a special task force responsible for explaining our rebrand to customers.

Be authentic but also use persuasion in your cover letter. Think about how you’d close a sale in person, and use the same techniques to make your cover letter for customer service work. Keep your tone personable, but focus on addressing the company’s needs and offering the best solutions to their problems.

Here’s an example from a persuasive cover letter ending :

Your job ad said you’re looking for an “individual with a passion for helping others understand new social media technology.” Considering the skills and achievements outlined above, I’m confident I’m the perfect match for this particular role. I’m excited to connect with you and discuss my qualifications further in a Zoom interview or in person.

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Customer service cover letter examples

Customer service cover letter examples and tips, ready for the next step in your professional journey use our customer service cover letter examples to stand out from your competition and set yourself up for success..

By John Kearney, Vice President, Customer Care

Last updated November 4, 2022

customer service cover letter

Six to seven seconds —that’s how long hiring managers spend looking at a customer service resume, on average. If you want to land an interview , you must stand out from your competition. The best way to do that is with a compelling customer service cover letter.

Learn how to write a cover letter that will grab the hiring manager’s attention and get your job application moved to the top of the stack.

Importance of a customer service cover letter

Customer service cover letter best practices

Stand out with a strong cover letter.

The myth that you don’t need a cover letter has been busted time and time again. In a 2020 survey, 65 percent of hiring managers and recruiters said that cover letters influenced their hiring decisions. Because your customer service resume cover letter introduces you and your resume to your potential employer, it’s essential to make a great impression.

The right cover letter can tip a decision in your favor if the hiring manager is torn between you and another candidate. If you execute it properly, your cover letter can provide more detail on how your skill set aligns with the customer service role and contextual information that resumes usually lack.

Getting inspiration to write your customer service representative cover letter can be tough. Here are short cover letter samples to help boost your creativity.

Sample cover letter 1

Jenny Heath

123 Tutone Dr., Portland, OR 97035 | (614) 867-5309 | [email protected]

__________________________________________________________________

Tutone Ink 389 Lunar Dr. San Francisco, CA 94103

Dear Mr. Tom Allen ,

I am thrilled to apply for the Customer Service Representative role at Tutone Ink . In my eight years of experience in customer service, I’ve always strived to deliver proactive, tailored, and timely support, making customers consistently feel cared for.

In my prior role as a Customer Service Representative at Swimfish , I gained extensive experience across several facets of customer service, including:

I consistently produced results at a high level, resolving 20 to 30 tickets per day . Among my peers, I’m known for being approachable, personable, patient, and driven. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences.

I understand that propelling a company’s mission through every customer interaction is critical to fostering long-term loyalty—and that’s exactly what I’ll do at Tutone Ink . I aspire to grow with your company, and the experience I will gain as a Customer Service Representative at Tutone Ink will enable me to develop those skills and set me up for professional success.

I look forward to discussing my qualifications with you. Please let me know if I should provide any additional information. Thank you very much for your time and consideration.

Best regards,

Sample cover letter 2

Dear Tutone Ink hiring manager ,

I am excited to submit my application for the Call Center Representative role at Tutone Ink .

I came across this job posting on the company’s website . After comparing the responsibilities to my skills and experience, I felt like this was the perfect fit for me.

I believe my three years of experience in customer service have prepared me to succeed in this position. Some of the skills I think would be an asset to your company include:

I look forward to hearing from you and welcome the opportunity to tell you more about my experience and qualifications.

Kind regards,

Sample cover letter 3

Jenny Heath 123 Tutone Dr., Portland, OR 97035 (614) 867-5309 [email protected]

Tutone Ink 389 Lunar Dr. San Francisco, CA 94103 10/31/2022

I saw your job posting on Indeed.com and immediately had to apply. Like Tutone Ink , I also share the mission to build lasting relationships with customers by delivering personalized and proactive customer service.

Throughout my experience in the service industry, I’ve always aimed to be resourceful and efficient by creating seamless experiences for my customers . I’m known as a results-driven, empathetic person who respects customers’ time and strives to deliver effective solutions in every interaction. I aspire to become a leader in customer service, and the Customer Service Representative role at Tutone Ink would be the cornerstone of my career path.

I’ve worked for eight years in customer service, and I always go above and beyond what’s expected of me. As a CSR at Swimfish , I helped design a new sales strategy to seamlessly upsell customers and consistently deliver value . Within 14 months of implementing this strategy , our company saw a 20 percent increase in customer satisfaction .

I was responsible for leading service agent training and gained a reputation for being a positive and enthusiastic team player . As a training specialist, I taught agents how to be careful and patient listeners. I also ensured they had extensive knowledge of our products as well as the tools we use, including Excel and Zendesk Suite .

I’d appreciate the opportunity to demonstrate my skills in customer service at Tutone Ink . I look forward to discussing my qualifications with you and would like to thank you for your time. Please contact me if you need additional information.

Best wishes,

Sample cover letter 4

I’m reaching out today because I’m interested in the Customer Success Manager position at Tutone Ink .

I felt drawn to your company because I’ve heard from several of your customers that Tutone Ink’s products help them make genuine interpersonal connections—no matter how large they grow. I think this people-first mindset says a lot about your company, and I find the prospect of working for a business that values relationships and open communication very exciting.

After reviewing the job opening, I believe my hard skills, seven years of industry experience, and a degree in business administration make me an excellent candidate for this position.

During my time as a customer service professional, I had the pleasure of working for Tech Atlas, Reform Service, and Innovative Solutions . My experiences at these companies helped me develop skills like relationship building, sales, conflict resolution, organization, and time management . I’m certain these skills will help me succeed in this role.

Some other skills I can bring to your company include:

These are just a few of my qualifications that I believe will enable me to provide the best service possible to Tutone Ink customers. Thank you for taking the time to review my application. I hope to hear from you soon!

All the best,

Sample cover letter 5

Dear hiring manager ,

I hope this letter finds you well. I am writing today to express my interest in the Customer Experience Agent position at Tutone Ink .

I have been working in the customer service industry for two years and have degrees in business administration and Spanish . I’m passionate about breaking down barriers and ensuring every client has a positive experience.

I believe my personal and professional experiences provided me with the necessary skills to deliver top-of-the-line support to each customer I interact with and also exceed expectations.

I can bring the following skills to your company:

I believe these skills will translate well to the Customer Experience Agent position and help me provide complete customer satisfaction.

I am passionate about people, and I know I will thrive in a customer-facing role. I’m also thrilled about the prospect of working for Tutone Ink because I want to continue working closely with people and putting my problem-solving skills to the test.

I am also confident that if selected for this role, I’ll consistently be a team player, meet deadlines, provide high-level customer care, and exceed expectations at every given opportunity.

Thank you for your time and consideration, and I look forward to hearing from you.

Sample cover letter 6

I am extremely interested in the Customer Service Representative role at Tutone Ink . My eight years of experience in customer service, paired with my passion for helping people , make me an ideal candidate. This role also perfectly aligns with my future career goals: I aspire to lead my own team, and the experience I will gain as a Customer Service Representative will enable me to develop those skills and set me up for professional success.

My time as a CSR at Swimfish gave me valuable experience across several facets of customer service, including:

I demonstrated strong results through my work by resolving 20 to 30 tickets per day . Among my peers, I’m known for being approachable, personable, patient, and driven . I’m always working to improve my skills, learn something new each day, and provide enjoyable customer experiences.

I welcome the opportunity to discuss how my customer service experience and skills will be an asset to the Tutone Ink team. Thank you for your consideration, and I look forward to hearing from you.

Sample cover letter 7

Dear Mr. Allen ,

I’m reaching out today to express my interest in the Chief Experience Officer position listed on the Tutone Ink website. I have been working in customer service for almost 10 years and excel in multi tasking, relationship building, project management, and communication.

My ability to effectively communicate with customers and quickly develop solutions helped me exceed expectations in similar roles in the past:

I’m excited by the possibility of working for Tutone Ink because it is clear to me that the company values a customer-first approach and gives its staff the necessary tools to not only succeed but also to provide a one-of-a-kind experience.

I believe my work experience and skills make me an ideal candidate for the Chief Experience Officer position and a strong addition to the company. I look forward to discussing this role more with you soon.

Thank you so much for your time and consideration.

Sample cover letter 8

I recently came across Tutone Ink’s job opening for a Customer Success Manager , and I wanted to reach out to express my interest in the position.

With three years of experience in similar customer care roles, I have the skills and qualifications to provide excellent service to each of Tutone Ink’s current and prospective customers.

In my current role, I’m responsible for answering inbound phone calls, troubleshooting tech issues, and triaging support requests. As I’ve carried out these tasks, I’ve had the opportunity to develop various skills, such as:

I’m excited by the prospect of working for Tutone Ink because the company has strong customer-first values , and based on the Customer Success Manager job description, I believe I would be a great fit. If you agree, please reach out and schedule an interview. I would be thrilled to meet with you and discuss my qualifications.

Sample cover letter 9

Jenny Heath 123 Tutone Dr., Portland, OR 97035 (617) 867-5309 [email protected]

I recently came across your job posting for the Customer Success Representative position at Tutone Ink , and I immediately knew I had to apply.

As a customer service professional with eight years of experience in the industry, I have a strong grasp of what it takes to provide excellent care to any customer, no matter what issue they are facing.

I also noticed that the job responsibilities closely align with my qualifications and interests. Combined with my drive to always go the extra mile, I have no doubts that I would be a great fit for this role.

Some skills that I can bring to Tutone Ink include:

I look forward to speaking with you about how my customer service experience can translate to the Customer Success Representative position at Tutone Ink . Thank you for taking the time to review my application, and I hope to hear from you soon.

Sample cover letter 10

I recently learned about the Customer Engagement Representative job opening at Tutone Ink and would like to formally submit my resume. I have several skills and qualities that would be beneficial to your company and enable me to succeed in the role.

Some of my past accomplishments include:

No business can stay afloat, much less thrive, if it doesn’t strive to support customers and build relationships with them. My experience as a customer service professional has not only taught me these lessons but also how to exceed customer and company expectations . I approach every task with a customer-first mindset and a positive attitude, which helps keep customers calm as we tackle their issues together and find the best solution.

I believe my experience and commitment to excellence make me an ideal candidate for the Customer Engagement Representative position. If you agree, please reach out and schedule an interview with me. Thank you, and I look forward to meeting and speaking with you.

cover letter for customer service examples

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How to format and write a cover letter for customer service in 7 steps

how to format and write a cover letter for customer service

When writing your cover letter, it’s important to communicate the information that defines you in the right way. A strong structure for your cover letter can keep your points organized so the hiring manager can quickly and easily see what sets you apart.

Follow these seven steps to help you write your customer service cover letter.

Step 1: Write a title and header

The title of your cover letter should include your name and be specific to the job you’re applying for and the company you’re sending it to.

For example, you can format the title of your cover letter like this:

[Position X] : [Company Y] | [Name] or Customer Service Representative: Tutone Ink | Jenny Heath

Next, create a header to add your contact Information:

Make sure your email address and any social media links you include are professional. Listing your “[email protected]” email address from 2003 doesn’t make the best impression on a hiring manager.

Providing your (up-to-date) LinkedIn profile is all you need when it comes to social media—unless another social media profile showcases skills that align with your desired role.

Step 2: Start with a greeting

Start your customer service specialist cover letter by addressing the hiring manager by their name—personalization helps you stand out more, especially if you need to do research to find the name.

If the job posting doesn’t include the hiring manager’s name, you can check out the company’s website—or pop over to LinkedIn and search for the company. From there, you can see the employees who are on LinkedIn to find the most relevant contact.

If you don’t find that information, try using something like “Dear Hiring Manager” or “Dear Recruiting Manager.”

Step 3: Grab attention with your introduction

Following your greeting, the first paragraph should do four things. You’ll want to:

The last point is the most important and can feel the most challenging. But simply offering a statement of your experience and your expertise—and then backing it up with some proof—can raise eyebrows.

For example:

Dear Mr. Chips,

I’m thrilled to offer my eight-plus years of seasoned customer service experience to Tutone Ink for your customer service representative position.

Step 4: Impress with your second paragraph

Every job requires a range of skills . This is why it’s important to show you’re a well-rounded candidate. Describe how your past experiences evidenced your soft skills, like your ability to problem solve and collaborate with others.

Also give examples of your hard skills, such as experience with specific customer service software like Zendesk .

Step 5: Relate to the company in the third paragraph

In this section, explain why you want to work for the company. Do your research and provide detailed reasons to show the hiring manager that you’re serious.

This is another great opportunity to reiterate why you’re the perfect candidate and a good fit for the job.

Step 6: Leave them wanting more with your conclusion

Finally, in the last paragraph, you’ll want to thank the hiring manager for their time and consideration. You can also summarize your interest in the position and your commitment to the next stages of the hiring process.

Include an attention-grabbing call to action, too. You can even inject some personality and humor into it to leave them wanting more.

Step 7: Use the appropriate formal closing

Always close on a formal note. Examples for your closing include:

Here are a few best practices to keep in mind while writing to make your customer service cover letter shine.

customer service cover letter best practices

Include an elevator pitch

In the second paragraph of your cover letter, explain in a few sentences:

Showing excitement about the role is key. Think about it from the hiring manager’s perspective —lukewarm candidates who are just looking for a job are less likely to stand out.

Make it scannable

Hiring managers are busy, so they won’t want to dig through long, dense paragraphs packed with unnecessary information. Keep your cover letter brief and cut the fluff.

Ensure your cover letter is easy to scan—draw attention to the most important points you want the hiring manager to see by using:

You can also format your cover letter in a way that mirrors the unique aspects of the company. For example, if you research the company and find that it has a vibrant, creative culture, don’t be afraid to experiment with outside-the-box elements like colors, designs, and playful fonts. (But never, ever use comic sans).

Tell a story

Your cover letter shouldn’t just repeat what’s in your resume. Use this opportunity to provide more context and to describe one of your success stories as a customer service agent.

Pick a certain project or experience where you demonstrated specific skills mentioned in the job description. Cover letters are a great way to showcase your passion and who you are as an individual.

Whenever possible—and especially when highlighting your accomplishments—include data to support your claims. For example, if you performed particularly well in a previous customer service position, make sure you quantify that by mentioning your fast resolution times or your overall satisfaction score.

Using hard numbers and metrics will illustrate your impact and give you an edge over your competition.

Show your passion for customer service

Aside from highlighting your customer service skills and experience, express your enthusiasm for the industry. The hiring manager is looking for a long-term employee who can grow with the company. At the end of the day, they want someone who’s passionate about customer service and eager to deliver top-notch experiences.

A cover letter should reflect your drive as a candidate. Attention to detail is a core skill for any job, and ensuring you have an error-free cover letter is a must. Use tools like Grammarly to double-check your spelling and grammar.

It’s also a good idea to ask someone else to proofread your cover letter, in case there are mistakes you missed. There’s no worse feeling than noticing an error seconds after you hit send—having a fresh pair of eyes to review your cover letter can save you from that easily preventable horror.

two employees in blue suits laughing at work with a laptop

While it’s essential to have a thorough resume that summarizes your core competencies, a customer service cover letter is your chance to show off your personality and pitch your potential to the hiring manager. Don’t let it be an afterthought—it deserves just as much attention as your resume.

Want to prepare for what’s next? Get ready to crush your interview .

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Customer Service Representative Cover Letter Samples

Customer Service Representative Cover Letter Samples

Tom Gerencer, CPRW

As seen in:

You're looking to make a great customer service cover letter. But first:

You're so ready to be employed.

You've spent hours polishing your resume.

Now, you need a customer service cover letter.

But not just any letter.

You need a cover letter for customer service that'll wake and shake the hiring manager.

One that'll connect you to the interview like a direct line to the president.

In a few minutes, you'll know how to write a customer service rep cover letter like that.

This guide will show you:

Here's a customer service cover letter sample and a matching resume.

Want to write your cover letter fast? Use our cover letter builder. Choose from  20+ professional cover letter templates  that match your resume. See actionable examples and get expert tips along the way.

Create your cover letter now

customer service resume and cover letter set

Sample cover letter for a resume— See more cover letter examples and create your cover letter here .

Considering similar positions too? See other cover letter examples for jobs in your industry:

Want to explore your options further? See our full selection of cover letter examples for every career:  Perfect Cover Letter Samples

Now let me show you how to do that right in 8 easy steps.

The Secret to Every Great Customer Service Cover Letter?

A great cover letter for customer service starts with one thing:

A proven, effective template.

Without further ado, here's one you can copy, paste, and adapt to your own needs:

Customer Service Cover Letter Template

Customer Service Specialist

831 Rasle Road

Alameda, CA 94501

630-756-8994

[email protected]

Luca Lindal

Kajo Global

3341 Star Route

Alameda, CA 94601

I've wanted to work for Kajo Global for years, so I was very excited to see your customer service job opening. I'm sure I can help with Kajo's quest to increase customer retention. In my previous role at On Point Electronics, I maintained customer retention rates 38% above the company average with 150 reps.

My 99% positive customer survey results is another reason I think I'd make a great fit at Kajo. As an added bonus, my conversion rate for cross-sells and upsells was 10% better than the average.

I'm well aware of Kajo's ongoing journey into customer service excellence. This position is a perfect match for my love of helping people and solving problems.

I would welcome the chance to discuss your customer service goals. I'd love to show you how my success at On Point Electronics can translate to real customer service excellence at Kajo.

PS—I'd also love to show you how my constant quest for personal growth won me On Point Electronics' coveted Customer Hero Award and how that can help Kajo's customers too!

There's your job-winning customer service representative cover letter sample.

Now let me show you why that sample cover letter for a customer service representative works so well. You'll also learn to adapt it to any opening.

Plus, I'll share 10+ customer service cover letter examples to customize your version.

In case you’re not applying for an open position, you might want to read this guide and follow up with this one: How to Write a Letter of Interest

You can also check how to write a cover letter for call center jobs: Call Center Cover Letter: Sample & Complete Writing Guide

The Perfect Customer Service Cover Letter Header

Here's the easy part.

Even entry-level customer service cover letters need the right heading info.

Start with:

You can also add:

Keep it professional with the following tips:

Use a professional email address. That means either Gmail or an address from your own website. Also, no [email protected] Just use your first and last name.

Don't use your work email. That's bad manners to your current employer, and it's a red flag to the new one.

Pro Tip: In an entry-level customer service cover letter, cite transferable achievements. For example, if you were a bartender, you performed multiple customer service duties. Those will transfer to your new job.

Open Your Cover Letter with a Proper Greeting

Who should you address your cover letter for customer service to?

Answer: To the hiring manager.

Why? Using her name will get her attention like a Salesforce notification.

Our HR statistics report shows how  84% of hiring managers reject applications that don't use their names.

Do a little research to find the name. Learn how in our guide: How to Address a Cover Letter: Sample & Guide [20+ Examples]

Absolutely can't find a name? Don't write a To Whom it May Concern customer support cover letter.

Instead, use "Customer Service Hiring Team." That's as personal as possible when you don't know a name.

Here are some good customer service cover letter example greetings:

Pro Tip: Don't use "Miss" or "Mrs." unless you're sure the hiring manager likes that. "Ms." works well regardless of marital status. That keeps your cover letter for customer service jobs faux-pas free.

What's the best cover letter format for customer service? The three-paragraph format. Learn to nail it here: Cover Letter Formats: A Complete How-To Guide [10+ Examples]

Write a Catchy Opening Paragraph

I'll be blunt.

The first sentence of your customer service representative cover letter is crucial.

That first sentence will get your letter read or trashed.

Do it right, or you'll be shunned as surely as a robocall.

Look how that's done (and not done). Check out these two sample cover letters for job applications in customer service:

That's not as bad as a telemarketing call, but it's not great either. It basically says, "I've done this job and here's my resume." It'll put the hiring manager to sleep.

Compare it to the next of our customer service cover letter samples:

That customer service cover letter example is better than a Jabra headset. If you don't get the job, the hiring manager has troubles.

Pro Tip: Not sure how to start your entry-level customer service cover letter? Cite a great achievement. Haven't got one? Talk about the employer's needs, or mention something you love about the company.

Even with great customer service cover letter examples, starting yours can be a teeth-gnasher. See our guide for help: How to Start a Cover Letter: Sample & Complete Guide [20+ Examples]

Explain Why You’re The Perfect Customer Service Candidate

Picture it:

You've got a new job and a whole new group of friends.

Best of all, you've got a fat paycheck.

How did you do it?

By listing all your qualifications and customer service skills in the cover letter?

The last thing you want is to make a cover letter that's a mirror image of your resume.

Hiring managers don't like that.

Instead, show how you can help the manager.

Check out the customer service cover letter examples below. They both target a job that needs good customer survey results, cross-selling, and upselling.

Wow. The hiring manager can feel her job getting easier already.

Of course she'll read your resume with interest now.

But don't follow the next of our customer service representative cover letter examples:

That's like a busy signal. It's got no measurements of how you performed at any of those tasks. Worse, it doesn't fit the job offer.

Pro Tip: You don't have to be a customer service ninja to impress the hiring manager. Just spend a little time brainstorming your flashiest achievement.

When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Spell check? Check . Start building a  professional resume template here for free .

Create the perfect resume

When you’re done, Zety’s resume builder will score your resume and tell you exactly how to make it better.

Are you writing an entry-level customer service cover letter, or a cover letter for a customer service internship? You may feel like you don't have enough experience. Don't sweat it. Our guide shows how to write a great internship or entry-level cover letter and get the interview: How to Write a Cover Letter For an Internship [+20 Examples]

Explain Why You Really Want  This  Customer Service Job

What's the #1 thing the hiring manager cares about?

Whether you can help her meet her needs, right?

Not exactly.

The hiring manager doesn't just want a skilled customer service rep.

She wants an engaged one. One who's driven to work hard. One who'll stay at the company a long time.

So, prove that in your cover letter for customer service representatives.

To do it right:

The two customer service cover letter samples below show how.

That's better than a coupon for free merchandise. It shows you "get" the hiring manager. It also shows how you can be her hero.

She'd have to be a little nutty not to hire you. That's not so with the next of our customer service cover letter examples.

Do you believe that applicant? The hiring manager won't. Without some kind of measurement, it's like saying you're a fast runner. Really?

What races have you won? What's your time in the 100 meter dash? Your cover letter for customer service representatives needs details.

Pro Tip: How long should a cover letter be? Short cover letters are usually best. That means less than 300 words, and just three paragraphs.

Wondering how to explain employment gaps in your customer rep covering letter? Want more great cover letter tips? See our guide: 35+ Successful Cover Letter Tips, Advice & Guidelines (With Examples)

Make Your Offer in the Closing Paragraph

You've got a great customer service cover letter so far.

It shows you understand the employer's needs.

It proves how you can fill them.

Now it has to make an offer, just like in a customer service cross-sell.

These two entry-level customer service cover letter examples with no experience show how:

That's not "Please give me a job." It's "Let me help." It shows innate customer service qualities.

The next of our entry-level customer service cover letter examples is like a hang-up:

What's wrong with that entry-level customer service cover letter example?

For one, it's not customer service oriented. It asks for something, rather than offering something.

Also, it's cliche. "Thank you for your time" is almost old enough to vote.

Pro Tip: Not sure what to offer in your cover letter for customer service call centers? Look in the job ad to see if you can spot the greatest need. Failing that, Google "customer service KPIs." You'll find example measures you can offer to improve.

Need more help writing your customer service cover letter ending? See our guide: How to End a Cover Letter: Sample & Complete Guide [+20 Examples]

Use the Right Formal Closing

It's easy to end a cover letter for customer service advisors, right?

The problem is, it's also easy to do it wrong.

Here are some examples of customer service cover letter closings:

After, add a line space, then your full name.

Want to double check your resume? See our guide, complete with a great customer service resume sample: Customer Service Resume: Sample & Complete Guide [+20 Examples]

Pro Tip: After you send your resume and cover letter for customer service, follow up! An email in a few days can put you top of mind, after the manager has forgotten about you and moved on.

Do you even need a cover letter? See our guide: Do I Need a Cover Letter? Are Cover Letters Necessary in 2023? [+Tips]

Why Adding PS to Your Customer Service Cover Letter Can Get the Interview

The best customer service cover letters will use all the tips and tricks above.

But there's one more hack that can connect you to the job like a successful inbound call.

PS draws the eye like a magnet. Put it after your closing, and the hiring manager is guaranteed to read it.

Put a great achievement in it, even if it's not strictly relevant to the job description.

The last of our customer service cover letter examples shows the way.

  

Hey, that's cool! You won an award at your last job. That's a great PS in a cover letter for customer service. Why?

Because even a hiring manager who only plans to glance at your letter can't help but read it and get curious.

It'll hook the job like a trophy trout.

Pro Tip: Don't just send a customer service cover letter PDF or MS Word file. Cherry-pick the best bits and paste them into your email cover letter. See this guide for help: How to Email Your Resume to Get More Job Offers (Examples)

Don't miss a trick. Use our handy checklist guide: What to Include in a Cover Letter (15+ Examples & A Complete Guide)

Plus, a great cover letter that matches your resume will give you an advantage over other candidates. You can write it in our cover letter builder here.  Here's what it may look like:

matching set of resume and cover letter

See more cover letter templates and start writing.

Key Takeaway

What's the most important tips for how to write a great cover letter for customer service?

Do you have questions about how to make a good customer service cover letter? Want to share an example of a customer service cover letter that worked for you? Give us a shout in the comments and we’d be happy to reply!

Tom Gerencer, CPRW

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Customer Service Representative  Cover Letter Samples (17 Examples)

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We’ve gathered some great tips and advice on how to write a cover letter that will get you noticed by hiring managers and recruiters alike.

Table of Contents

#1 Customer Service Representative  Cover Letter Sample

To whom it may concern,

Please enable JavaScript

I am writing to express my interest in the Customer Service Representative position at [company name]. I believe that my skills and experience are a great match for this role, and I would be happy to elaborate on how I would be a valuable addition to the team.

I am confident that my enthusiasm for helping people will make me an excellent candidate for this role. My passion for customer service comes from a deep understanding of how important it is to make sure that our clients are happy with our products and services. 

[Your Name]

#2 Customer Service Representative  Cover Letter Sample

• Maintaining a positive attitude when dealing with upset customers

Please feel free to contact me if you have any questions about my qualifications or would like me to provide more information about why I would be a good fit for this job. Thank you again for considering me!

#3 Customer Service Representative  Cover Letter Sample

I am writing to express my interest in the Customer Service Representative position at [company name]. I am a motivated, hardworking individual who is passionate about customer service and the process of learning new things. I have been working as a Customer Service Representative for over five years, and in that time I have learned how important it is to provide outstanding service to every single customer.

Sincerely, 

#4 Customer Service Representative  Cover Letter Sample

I enjoy helping people, which is why I chose this career path. My previous jobs have given me experience with online chat systems (such as Zendesk), email management, and phone calls.

#5 Customer Service Representative  Cover Letter Sample

While there I learned how to use different applications including Excel and Outlook, which are essential skills for this position.

#6 Customer Service Representative  Cover Letter Sample

Dear [recipient name],

I am writing to apply for the position of customer service representative at [company name]. I have over three years of experience working in this role, and I am eager to continue expanding my knowledge and skills by working with your team.

My goal is always to exceed expectations while providing exceptional customer service at every opportunity.

#7 Customer Service Representative  Cover Letter Sample

My name is [name] and I am seeking a position in customer service. I have had a passion for working with people since I was young, and I have always found myself drawn to jobs that allow me to interact with others.

#8 Customer Service Representative  Cover Letter Sample

While I was there, I helped manage calls, emails, and social media messages from customers who had questions or concerns about their orders. I also provided them with information about shipping times and made sure they were satisfied with their orders before they were shipped out. 

#9 Customer Service Representative  Cover Letter Sample

#10 customer service representative  cover letter sample.

Additionally, I have worked as a freelance writer for several years now, which has given me excellent writing skills. My ability to use proper grammar while still being engaging will be an asset to any team that hires me.

#11 Customer Service Representative  Cover Letter Sample

Dear Mr. [name],

My goal is to work with a company that values me as an individual and allows me the opportunity to grow both personally and professionally within their organization.

#12 Customer Service Representative  Cover Letter Sample

I am a hardworking and diligent customer service representative with three years’ experience in the field. I have been trained to cater to the needs of all customers, regardless of their background or culture. 

#13 Customer Service Representative  Cover Letter Sample

I’m also very good at being flexible I know that sometimes things change on the fly, and I feel like I’ve had plenty of experience dealing with those kinds of changes.

#14 Customer Service Representative  Cover Letter Sample

I am writing to express my interest in the Customer Service Representative position at [Company Name]. I have been working as a customer service representative for several years and have had the opportunity to learn valuable skills that make me an excellent candidate for this position.

#15 Customer Service Representative  Cover Letter Sample

 My ability to manage multiple tasks simultaneously has been key in my success as a customer service representative. Additionally, I work well independently and can follow through on tasks without needing constant supervision or feedback from others.

#16 Customer Service Representative  Cover Letter Sample

I have a B.A. in Psychology from [college name], as well as training in sales, customer service, and marketing. I’ve worked on projects for clients ranging from small start-ups to Fortune 500 companies. In my spare time, I like to run and travel—usually both at the same time!

I’d love to hear more about your company’s needs so we can see if there’s a good fit for me. You can reach me at (555) 555-5555 or by emailing [email address]. Thank you so much for your time and consideration!

#17 Customer Service Representative  Cover Letter Sample

I am writing to express my interest in your open position as a Customer Service Representative. Your company has been on my radar for some time, and I think that I would be an excellent fit for the role. The position description is a perfect match for my skills, and I know that I can bring something unique to the role.

Oh no! We couldn't find anything like that.

Try another search, and we'll give it our best shot.

Customer Service Cover Letter Tips & Examples to Land Your Ideal Role

Flori Needle

Published: August 10, 2022

The best cover letters  highlight your skills and abilities and leave recruiters and hiring managers interested in and eager to learn more about you, your skillset, and your ability to succeed in the role they’re hiring for.

customer service cover letter

In this post, discover everything you need to include in a customer service cover letter to leave a lasting impression, including:

What to Include in a Customer Service Cover Letter

Customer service cover letter example, entry-level customer service cover letter.

Best Practices for Writing a Customer Service Cover Letter

When writing a customer service cover letter, it’s essential to include information highlighting your skills and abilities in the customer service industry.

Some key information to include is:

It’s mentioned above, but it’s worth driving home that anything you include in your customer service cover letter should be specific and related to the role you’re applying for. Aim to create a new cover letter for each position so you can call attention to your skills that will help you fulfill the role expectations for each job.

Let’s go over an example of a high-quality customer service letter.

Dear [Hiring Manager Name],

My name is [Your name], and I am a seasoned [Industry] professional with over [Number] experience. I am very interested in [Position] at [Company name], and my experience in [Previous customer service experience] makes me an excellent candidate. I believe my [Insert role-relevant skills] can help [Company Name] achieve [Desired goals for role].

In my current role as a [Your current role] at [Current company], I’ve achieved results with [Insert achievements or data that shows expertise]. I’m eager to bring these skills to [Insert position] and help customers achieve success.

Additionally, [Insert other relevant experience or skills related to the role].

I look forward to further discussing my past achievements and how they will help me succeed as [Insert role title].

Thank you for your time and consideration.

[Your Name Here]

customer service cover letter examples

If you’re applying for a customer service position and haven’t yet held any customer service roles, not to worry. Below we’ll explain why.

If you’re applying for an entry-level customer service position but you don’t have significant customer service experience, you can still write a cover letter that highlights you as a standout candidate.

Take care to mention:

Overall, highlighting any of your strengths, even if you don’t have direct experience, shows recruiters and hiring managers that you’d be an excellent fit for the role and what you can contribute to their company. Let’s go over a sample entry-level customer service cover level that you can use for inspiration.

Entry Level Customer Service Cover Letter Example

Dear [Hiring manager name],

My name is [Your name], and I am writing to express my interest in the [Role title] position at [Company name]. I am drawn to the role because [Insert interest] and my skills with [Insert relevant skills] make me an excellent candidate.

My relevant customer service experience is with [Explain applicable or transferable experience], and I believe this would allow me to excel at [Insert role requirements]. I’ve been recognized for [Insert data or achievements that demonstrate skill set], and I’m eager to achieve the same results for [Company name].

As I look forward to my next chapter, I hope to apply my experience and perspective to help the [Company Name] team hit and exceed goals. I admire [Company Name]’s commitment to [Business Priority] and feel passionate about your mission to [Company Mission Here].

Attached is my resume for further review, and I look forward to further discussing my experience and how my background fits [Company name] needs.

Thank you for your time and consideration,

[Your Name]

entry level customer service cover letter

Above, we’ve outlined key elements to include in your customer service cover letter, whether you have years of experience or are just getting started in the field. Regardless of the type of letter you’re writing, though, there are always best practices to keep in mind.

A bonus tip and a unique way to leave a lasting impression with your cover letter is to tell a story. You can call out an experience that makes you uniquely qualified for the role, a story that expresses your interest in the company and what led you to them, or a story about a significant customer service-related experience you excelled at.

An excellent customer service cover letter gets you hired.

An excellent customer service letter leaves an impression on hiring managers and recruiters and can get you hired. Follow the tips and best practices we’ve mentioned above, and you’ll likely find yourself getting interviews that land you new customer service roles.

Professional Cover Letter Templates

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Five fill-in-the-blank cover letter templates to help you impress recruiters.

3 Customer Service Cover Letter Examples for 2023

Stephen Greet

Customer service professionals do far more than answer questions—they’re salespeople, technicians, administrators, and problem solvers. They straddle the line between company and customer, meeting company goals, resolving conflicts, and satisfying customers with each interaction.

Your job in customer service is invaluable, and businesses know it, too. It’s why you’ve carefully built your  customer service resume  and filled out the job application with time to spare. The only thing that stands in your way is the cover letter. 

Cover letters are difficult to get right. They’re less formulaic than a resume because they rely more on storytelling. That’s why we’re sharing three cover letter examples for customer service and guidelines to help you write a letter you’re proud of (and that gets you the job).

Customer Service  Cover Letter Example

USE THIS TEMPLATE

Microsoft Word

Google Docs

Block Format

Official customer service cover letter template

Why this cover letter works

Customer Service Manager Cover Letter Example

Professional customer service manager cover letter template

Bilingual Customer Support Cover Letter Example

Bilingual customer support cover letter template

Customer Service Resume

Need a resume to pair with your customer service cover letter?

or download as PDF

Bilingual customer support resume example

3 Steps to Your Best Customer Service Cover Letter

Job seeker works on yellow laptop to write a bilingual customer support cover letter

You don’t have to be a New York Times bestselling author to write a stellar cover letter. You’re already a skilled communicator who can hold your own in the diciest of situations. Instead of viewing your cover letter as literature, view it as a business discussion. Both rely on research, information placement, and equal participation, all of which you excel at. 

Use the following steps to guide your writing process so you can write your best cover letter yet. 

cover letter for customer service examples

Step 1: Research the company and role

As the saying goes, “doing the easy thing isn’t always right, and doing the right thing isn’t always easy.” It’s not hard to write a bland cover letter that you can submit to any job you apply for, but will it get you the job? Instead of doing the easy thing, take the time to research the company and incorporate those findings into each cover letter you submit. 

By tailoring your letter to each job, employers will feel you genuinely want to work for them. Of course, just stating the company’s mission statement isn’t enough; demonstrate that your past roles and current values align with their mission, values, and/or vision. If you can prove you’ve already furthered a similar mission at a different business, they’ll feel more confident you can do the same for them.

You should also address the company’s job description. The qualities and responsibilities listed there should guide your focus. For example, if they need someone to assist clients with legal paperwork, talk about your experience as a receptionist at a law firm. Know what the company needs, and speak to your experience that addresses those needs.

cover letter for customer service examples

Step 2: Be specific about your achievements

Companies don’t ask for cover letters just so they can read your resume all over again (or fall asleep). A cover letter should complement your resume but not repeat it. 

Think of your customer service cover letter as a story. It should summarize the best parts of your professional experience. As human beings, we’re drawn to stories, and it’s hard to argue with one that expertly outlines your qualifications. 

Enrich your cover letter with details and personal touches that your resume can’t accommodate. This is your chance to highlight your personality as well as your credentials.

Moreover, this is the perfect opportunity to explore your achievements further. You’re not limited to short bullet points, so use the extra space to explain why your achievements should matter to the company. Below, we’ve shared two examples that tell the candidate’s stories and highlight their achievements.

Despite this success, my team and I still faced inquiries regarding technical topics we could not cover in a single appointment. So, we partnered with the department of electrical engineering to host monthly Tech Talks—community forums that answered questions relating to specific topics as chosen by the public.

Creating a compelling story can—and absolutely—should start right out of the gate with your introductory paragraph:

I grew up volunteering with the Red Cross in my home country of Czechia, and I want a career that will allow me to help others through my work and support my volunteer efforts to give aid where needed most. With four years of customer service experience and prior knowledge of airline procedures, I look forward to strengthening your humanitarian efforts and making your customer service dreams take flight.

cover letter for customer service examples

Step 3: Send the right message

As a customer service professional, you know that delivery is everything. No matter how amazing the content, your cover letter needs to sound enthusiastic but professional and never arrogant. It should also be aesthetically pleasing and easy to read.

If that sounds like a lot, don’t worry! Start by narrowing it down to a page. This will help you showcase only your most relevant experience. Then you can make other revisions for content, word choice, and tone. 

And don’t forget to review your cover letter for grammatical and punctuation errors several times during this process—it’s easy for minor mistakes to slip through the cracks!

Start by narrowing it down to a page. This will help you showcase only your most relevant experience.

If you’re wondering if your cover letter hits the right notes, have a trusted co-worker review it. They’re more likely to catch errors, and they can offer help if you’re struggling with content. But most of all, a fresh perspective helps you see your cover letter in a new light, which can guide you to insightful revisions.

Setting Up the Framework for Your Customer Service Cover Letter 

Construction crew with purple equipment works on oversized yellow computer screen to outline a customer service cover letter

Starting your cover letter can be as nerve-wracking as making cold calls. Give your nerves a rest with our outline that includes everything you need and nothing you don’t.

cover letter for customer service examples

How to start a customer service cover letter

Your contact info:  Using a template? Fill in your name, email, number, and location (city and state) so your employer knows how to contact you. Some companies also like to view your LinkedIn profile, so include it if you can.

Date:  Adding a date helps the recruiter better organize job applications, and it can help you keep track of when you applied. Always change the date to the day you submit your application.

Inside address:  Although it can feel weird to include the company’s address in a virtual letter, it’s a good first impression. Not only does it look professional, but it also indicates you’ve done your research to find their information.

Include the recruiter’s name, title, the company’s name, and address, just like you would for a physical letter. It might be a struggle to find the company’s address, so you may need to scour LinkedIn, Facebook, Glassdoor, and other sites. A quick LinkedIn search usually works to find the recruiter’s name and title.

Greeting:  A good greeting is imperative in any business situation, including a cover letter. When addressing the employer, use formal language that is still somewhat modern. 

For example, an enthusiastic “Hi!” won’t fly when you’re applying to big companies like Boeing, but a “To Whom It May Concern” is formal but dated (and impersonal). 

Your best bet is to stick to the old classic, “Dear Ms. or Mr. Lastname.”

cover letter for customer service examples

How to write your customer service cover letter

Body:  This is where your story comes to life. Include three to four paragraphs that state your interest, credentials, and enthusiasm for future discussion. 

Opening paragraph:  Most cover letters start with openers that are either over-eager, vague, or boring. (“My name is…” “I am applying for…”) Oftentimes, they’re just as generic as this one: 

The bilingual customer support position with Soarin’ Airlines sounds like a great fit for my experience. I have been a customer service representative for several years, so I have the know-how to make your company thrive.

It’s not impolite, but it’s not exciting or personal. This example, however, will be way less likely to put a recruiter to sleep: 

Blackboard’s commitment to innovation and high performance has created an educational system that is unique, engaging, and user-friendly. After using Blackboard for years as a student, I am eager to serve in the bilingual customer care position to resolve user inquiries, build brand loyalty, and ensure a smooth technological experience for all customers.

You can tell this applicant is eager and experienced, but they also sound professional and polite. It grabs the recruiter’s attention and motivates them to keep reading. 

Don’t worry too much if your opener doesn’t sound perfect. Write a few test openers until you’ve written one you like (or combine your testers to create one polished whole). It may take some time, but it’s worth it to start your cover letter on the right foot.

Paragraphs 2-3:  Your opener has successfully gotten the recruiter to keep reading, so now you need to provide evidence that hiring you is a smart choice. Focus on one definitive accomplishment per paragraph to make the most impact.

It’s tempting to slip in more details about why you’re the best candidate, but it will result in a bloated, cluttered letter. Instead, hone in on one accomplishment you can maximize: 

As a customer support representative at Soarin’ Airlines, I provided end-to-end quality customer service and built lasting relationships between Soarin’s customer service team and our customers. Through my efforts, we experienced higher customer interest and engagement levels than in the past five years. By the end of my time there, our client base had grown by 8 percent and our churn rate dropped to 3 percent. 

Although this candidate could have gone on about how they served customers and improved procedures, they focused on how building relationships led to positive growth. 

This is a great example to demonstrate how you can highlight one aspect of the job description and how you’ve upheld and exceeded quality standards at previous jobs.

Closing paragraph:  Many cover letters struggle with ending well. It’s all too easy to sign off with a quick “thank you for your time” and nothing else. Instead, leave the recruiter excited to follow up with you soon. Don’t leave them dozing off with a closer like this: 

Thank you for your time, and please consider me for this position.

A good closing statement finishes the conversation but promises more: 

I appreciate you considering my application, and I would love to speak with you further about how I can help empower teachers and students to open doors they never thought possible with Blackboard’s tools and my bilingual communication and care.

cover letter for customer service examples

How to end a customer service cover letter

Signature:  If you didn’t already say “thank you” in the closing paragraph, do that here. Then sign off with a professional goodbye and your signature. 

Kai Yamashiro

Enclosure(s):  This step is frequently overlooked, but it helps recruiters keep track of what you’ve supplied and what documents they need to read. Usually, this includes the job application and your resume, although some businesses may need you to provide professional certificates. 

Enclosures:  Resume Application

Are You Ready for Your Next Customer Service Role? 

Yellow cat answers purple phone about a customer service job opening

Finally, congratulate yourself for writing an amazing cover letter, but remember you also need to  write a good resume . Your resume and cover letter are both vital for securing your next customer service role, so take the extra time to ensure both are updated and complete.

Writing a professional resume that stands out can be hard, so if you’re wrestling with it, our  resume tips  and  free resume examples  will steer you in the right direction. 

We also have  modern resume templates  to make your resume picture-perfect for any customer service position, and you can even edit this customer service resume now. 

Customer service resume example

No matter what position you’re seeking in customer service, use our tools to help you land your ideal customer service job. Start  building your resume  and cover letter today to get the job of your dreams. The upfront work is real, but the payoff will be well worth it!

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Customer Service Cover Letter Example: 4 Templates

When writing a cover letter for a post in customer service, you need to mention in it, why you want to be a part of this particular company and why they should hire you for this role among so many candidates. For reference, you can take a look at any of the below-given samples.

Letter Template: 1

Customer Service Cover Letter

James Brown

238 Broadway

United States

The HR Manager

XYZ Company

354 F 63rd Street

Sub: Cover letter for the post in customer service

Dear Mr. or Mrs. or Ms. HR Manager,

I am writing this letter to apply for a post in customer service at [mention the name of the company or organization]. I have been waiting for this opportunity for a long time, the remarkable achievements of the company have always inspired me, and finally, I have got the chance to apply for this post. I believe I am the most ideal candidate for this position as I have all the required educational qualifications, experience, and skills needed to perform well in this position.

I can proudly state that sincere, dedicated, and honest are the words that can be used for me, in any sphere. From [mention the name of the educational institution], I received a [mention the degree] in [mention the name of the subject] in the year [mention it] and from [mention the name of the educational academy], I got a [mention the name of the course certificate], an add-on training in this field, the certificates of which I received in the year, [mention it].

I served at [mention the name of the corporation or organization] for [mention the number of years] and being there; my job responsibilities included mastering the use of help desk software, gathering accurate and prompt customer feedback, troubleshooting problems and driving resolutions, and listening, understanding, and solving the customer issues.In addition, I served customers by offering product and service information and communicating with potential and existing clients over mail, calls, and meetings.

I have clear communication skills (both written as well as oral), an ability to use positive language, great adaptability, and persuasive speaking skills. Additionally, I have dependable collaboration and conflict-resolution abilities.

Kindly recruit me for this role and I will make sure that I always add to the growth of the company. You can connect with me at the below-mentioned contact details in case you need further information or have doubts regarding anything.

[Handwriting signature]

[Mention the contact details]

[Mention here, if there is any post note to be given]

Letter Template: 2

I am immensely happy to be framing this letter to apply for a role in customer service at [mention the name of the company or organization]. Ever since I saw the ad in [mention the name of the local newspaper], I am all excited to join your eminent firm. I have all the required academic qualifications, skills, and experience to perform successfully in this role.

I have always wished to serve in the customer service field and make a name in this area, and for this, I have worked hard. It’s from [mention the name of the educational institution], one of the most prominent ones, that I gained a [mention the degree] in [mention the subject], and after that, I went ahead and grabbed a [mention the name of the course certificate] from [mention the name of the educational academy].

I worked at [mention the name of the company or organization] for almost [mention the number of years] in a similar post and working there, I mainly balanced the cash register, completed the customer refunds or sales transactions, followed the company policies and company sales procedures, ensured good customer interactions, helped the customers on the sales floor, and greeted them with a positive attitude. I have always gained an appreciation for the work done, and have learned a lot.

I have reliable time management skills, a skill to work in a team as well as individually, dependable oral and written communication skills, an ability to pay thorough attention to detail, and most importantly, splendid customer service abilities.

If you allow me to serve in your noted firm, then my only focus will be on how to prove myself to be a major asset to it.

Letter Template: 3

With true pleasure, I am writing this letter to apply for a position in customer service at [mention the name of the firm or organization]. Working at this preeminent organization, I will consider myself to be extremely lucky. I possess all the desired knowledge, skills, and experience to work successfully in this role.

Be it in school or college, I have always been the educators’ favorite because of my hard work and dedication. I achieved a [mention the degree] from [mention the name of educational institution], one of the most famed in the country, with [mention the percentage], and after that, I went ahead and got a [mention the name of the course certificate], which was like additional training for this profession from [mention the name of the educational academy].

For the last [mention the number of years], I worked at [mention the name of the company] as a customer service assistant, and there, I handled all my duties and responsibilities with perfection. Some of my day-to-day tasks involved managing payment transactions, offering quotations and checking product availability, resolving customer complaints and issuing refunds as needed, managing all incoming customer questions and queries, offering the appropriate information and service, or referring clients to another department.

Mentioning my skills, I possess effective verbal communication skills, an ability to work well under pressure and accept criticism, sensitivity and understanding, and most importantly, the ability to work independently as well as in a team.

If you hire me for this post then I will always make a significant contribution to the success and development of the organization.

I hope to get a call from you for an interview soon.

Letter Template: 4

It is a pleasure to be writing this letter to apply for a post in customer service at [mention the name of the organization or firm]. Serving at your eminent firm, my lifelong dream will come true. I consider myself to be the best candidate for this post as I have all the needed academic qualifications, skills, and experience to perform successfully in this position.

I have always been a meritorious and dedicated student all throughout my academic life, never scoring less than [mention it]. Right from [mention the name of the educational institution], I have [mention the degree], and from [mention the name of the educational academy], I received a [mention the name of the course certificate].

For around [mention the number of years], I worked at [mention the name of the company] as a customer service assistant, and there, my job responsibilities included handling customer complaints, offering proactive customer outreach, delivering information about the offerings of a company, resolving issues and troubleshooting technical problems, processing the transactions and orders, and answering questions about the products and services of a company.

I have the ability to answer phones, mind-boggling communication skills, supreme customer service skills, and ultimate time management skills. What makes me different from others is the fact that I have the willingness to learn and achieve more in my career.

I am looking forward to being a part of your reputable family soon.

In case you have any queries or need any more information regarding anything, then without any hesitation, reach out to me at the below-mentioned contact details.

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Marketing | Branding | Blogging. These Three Words Describe Me in The Best Way. I Am a Self-Taught Marketer with 10 Years of Experience. Helping Startups/ It Companies/ and Small Businesses to Enhance Their Business Through Branding and Marketing Ideas. On A Mission to Help Small Businesses to Be a Brand.

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Customer Service Analyst Cover Letter Example

Keep in mind to highlight your relevant work experience and skills in your cover letter for a customer service analyst position. Exposing your pertinent achievements in your cover letter can help you stand out and land that job interview, regardless of whether you’re looking for an entry-level position or have been in your career for a while.

This cover letter example is an excellent illustration of the qualities a hiring manager seeks in a resume for a customer service analyst. You are welcome to use this sample as inspiration when writing your own cover letter, or you can use this simple tool to build a cover letter that will walk you through the process step-by-step in a matter of minutes.

Check out our Customer Service Analyst Resume Example and Customer Service Analyst Responsibilities and Duties in addition to the Customer Service Analyst Cover Letter Example.

15 Client Service Analyst cover letter templates

I would like to apply for the position of client service analyst. Please accept this letter and the attached resume.

In my previous position, I was in charge of communicating product knowledge to the product manager and the commercial teams in order to explain product features and functionality.

Please consider my experience and qualifications for this position:

I appreciate you considering my application for this job in advance.

Responsibilities for Client Service Analyst Cover Letter

Providing technical and/or business application advice to clients and team members regarding functionality, architecture, operating systems, and databases for complex product systems is the responsibility of the client service analyst. Strong knowledge of Advent APX or Axys, MSOffice, MS Project, MS Visio, and basic programming knowledge (with MS SQL Server) are required. Support Member Contact team members will investigate and resolve plan member inquiries. Client Service Manager will set up working procedures and ensure that all administration documents, such as the plan text and administrative forms, are current and up to standard.

Client Service AnalystExamplesExample #1

Please consider me for the client service analyst opportunity. I’ve attached my resume, which details my training and work history.

In my previous position, I was in charge of providing feedback on the functional requirements for products, as well as ideas for brand-new product development, product enhancements, and new business opportunities.

My background perfectly matches the list of qualifications for this position:

Thank you for your time and consideration.

Example of Client Service Analyst Cover Letter 959 Robby Ridge West Davida, SC 72744-6678

I am submitting this letter and my resume in response to your job posting for a client service analyst for your consideration.

In my previous position, I was in charge of providing immediate assistance to customers with trading and system functionality questions and problems. I also had to record all inquiries in a customer tracking system.

Thank you for taking your time to review my application.

Example of Client Service Analyst Cover Letter 6601 Cremin Row Howellhaven, LA 09336-0832

I am sincerely interested in the client service analyst position, so I am submitting this application.

In the past, I was in charge of collecting customer feedback on product functionality and content to be used in the process of improving product development.

Example of Client Service Analyst Cover Letter 85636 Bartell View South Allynview, FL 87577

In my previous position, I was in charge of using my product knowledge to explain product features and functionality to stakeholders and, as needed, the commercial teams.

I carefully considered the requirements for the position and am confident that my qualifications are a perfect match. I have a lot of experience with the following important requirements:

Your consideration of my application for the position of client service analyst has my sincere gratitude.

Example of Client Service Analyst Cover Letter 8423 Deangelo Camp East Usha, NJ 84461

I’m thrilled to be making a client service analyst job application. Please accept my interest in the position expressed in this letter and the attached resume.

In the past, I was in charge of providing first-line support for customer trading and system functionality questions and issues, and I was also in charge of recording all inquiries in a customer tracking system.

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Cover Letter Examples for Customer Service + Tips

If you want a cover letter that outshines all others, be sure to use MyPerfectResume’s Cover Letter Builder. In a matter of minutes, you’ll have a flawless example of just how incredible you are as a potential hire.

Cover Letter Examples

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Job Summary & Duties for Customer Service

In general, a customer service job involves working with the public in some way by providing useful information and resolving service-related issues. Many professions fall within the customer service field, each with a more specific job description. A customer service representative processes orders and handles customer complaints while a call center representative may call existing customers to offer additional services or seek resolution of billing issues. A customer service advisor often answers incoming calls, updates client accounts and performs administrative functions. A well-crafted customer service cover letter should be tailored to the job description for the specific employer you’re trying to impress.

Training & Requirements

Whether you rep retail sales or seek another customer service profession, a high school diploma is a basic requirement. Specific jobs such as a sales associate or satellite TV technician installer often include employer-provider training. However, some employers may seek candidates with some previous experience. Any relevant experience outside of what’s required should be clearly detailed within a customer service cover letter. More advanced positions such as an assistant manger often require a college degree or some other relevant post-high school training. Many jobs within the customer service profession also require some degree of computer proficiency, good oral communication skills and the ability to manage multiple tasks.

Salary Range

According to the U.S. Bureau of Labor Statistics, customer service salaries are just as diverse as the many specific career opportunities in this field. A customer service representative, for instance, earns an average hourly wage of nearly $16 as of 2018 or an annual salary of nearly $40,000. A satellite TV installer, on the other hand, may earn anywhere from $40,000 to $76,000 annually depending on factors such as experience and training. A call center representative averages about $40,000 annually while an assistant manager in the customer service field can earn anywhere from $22,000 to $49,000 annually. Please see MyPerfectResume’s customer service cover letter examples to get started on your own effective cover letter for a customer service position.

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cover letter for customer service examples

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Example Cover Letter For Top Customer Service

Dear Hiring Manager,

I am writing to apply for the position of Top Customer Service Executive at ABC Company. I have extensive experience in customer service, and a proven record of success delivering excellent results. Over the last seven years, I have held various roles in customer service, most recently as a Senior Customer Service Manager. This has given me invaluable experience of dealing with customers at all levels, understanding their needs and providing the best possible solutions.

My management style is one of empathy and inclusion; I strive to bring out the best in my teams while creating an environment that encourages collaboration and innovation. I am experienced in using a variety of customer service tools, such as CRM systems, to identify and resolve issues quickly. I have also developed strong communication skills for working with stakeholders at all levels.

I believe I would be an ideal fit for the position of Top Customer Service Executive at ABC Company. With my comprehensive knowledge of customer service processes, my agile management style, and my passion for providing excellent customer experiences, I am confident that I can make a positive contribution to the team.

Thank you for your time and consideration. I look forward to hearing from you soon.

{Your name}

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Customer Service Representative Cover Letter Example

Customer Service Representative Cover Letter Example

Customer service representatives are the lifeline when everyday things go wrong. From defective products to forgotten logins, customer service representatives help the rest of us fix problems and get back on our feet. While many customer service positions are gradually being automated, companies are looking for human representatives with great communication skills who can handle complex problems and provide quality care. Customer service jobs offer steady employment, often in call centers or the headquarters of large companies. These positions also make great entry points into a variety of other careers, especially sales associates or in marketing. So how do you get your foot in the door to this world of opportunity? You’ll need a great cover letter, of course. 

If you haven’t already perfected your resume, that’s a good place to start. Make sure to check out this customer service-specific example guide, our cover letter templates and general resume writing guide. 

Customer service representatives handle client requests, product issues and represent companies at the most basic level. Today’s job market is more technological and competitive than ever. Use our Customer Service resume example & guide to boost your chances of getting a great position!

Customer Service Representative Resume Example & Writing Guide

Now it’s time to craft an exceptional cover letter that seals the deal on your perfect application. This guide, along with an effective cover-letter example will:

Before we jump into the how of cover letter writing, it’s important to understand the why. By keeping your mission at the forefront of this process, you can build each part of your letter to be as effective as possible

Best format for a customer service representative cover letter, plus tips

The purpose.

Whether called an application letter, letter of interest or letter of motivation, a cover letter is one of the most commonly requested application materials. Why? Because it allows an employer to get a true sense for your personality and strengths before you ever set foot in the building for an interview. On your resume, the profile summary comes the closest to the mission of a cover letter, allowing you to express your interests and motivations in a few lines. A cover letter, however, gives you much more room to expand on the list of dates and titles that a resume can sometimes turn into. Have a mysterious gap in work history? Learned a key skill in an unrelated job? Have a notable success you want your new employer to hear about? Your cover letter is the perfect place to address all these questions with examples from your work experience.

Tailoring Your Cover Letter

One of the biggest mistakes that job seekers make during the job search is not tailoring their application to the job description. A professional cover letter not only explains why you excel at customer satisfaction and problem-solving but also why you are motivated to work for this specific company. You can use the job posting, website and general information about the company to tailor your letter to the exact position.

You should keep your cover letter, including heading and conclusion, to the length of one page, between 200-400 words. The goal here is not to cover every topic a hiring manager might ask about. Instead, you should remain focused on a handful of key points while encouraging the reader to get in touch for more information. You should also stick to an easy-to-read font and keep the size at 11 point. You can find more information about styling specifics in this overall guide on cover letters. 

Maximizing your chances

Occasionally, an application won’t specify whether a cover letter is actually required. In these cases, it may be easy to make the same mistake that a lot of other candidates do by saving yourself the trouble and submitting your application without a cover letter. Unfortunately, this is a surefire way to drag out your job hunt. A cover letter is just one piece of a complete application, but it’s vital for maximizing your chances of actually landing the job. There may be applicants with similar – or even better – resumes than you have, but a great cover letter can give you the edge. This is your opportunity to make a personal connection and convince an employer that you’re worthy of a shot.

Prioritizing customer care

Customer service standards are rising – rapidly. Research shows that 70 percent of consumers have paid a little extra to do business with a company that offers better customer service. Millennials in particular are increasingly willing to spend additional cash to be well taken care of. Conversely, more than half of survey respondents said they have forgone a planned purchase because of one negative customer service experience. Customers are also more likely to tell a friend about a negative interaction with a company than a positive one. Companies are learning that a poor service reputation can quickly spell trouble, while positive customer interactions can make business boom. That means hiring managers are looking for CS reps with great dispositions and customer-oriented mindsets to make personal connections that keep people coming back. 

Need more inspiration? Have a look at our related administrative cover letter examples: 

Customer service cover letter structure, writing examples

Some people are unnecessarily afraid of the cover letter writing process because they feel like it lacks structure. While it’s true that your cover letter is much more free-form than your resume, this basic framework for a cover letter will allow you to break down this task into a series of easy steps. Here are the key components:

The good news is that these sections work well regardless of the company, field or job title you’re applying to, so learning to write a great cover letter now is a skill you can use for the rest of your career.

Dear Mr. Felsted, When serving customers, I put myself in their shoes and stay there until their needs are met. Not everyone knows the answers when it comes to home improvement projects: when they come to Hope Depot, they come for the advice as much as the products. Customer service to them is as much about walking out with solutions as well as products. With thirty years of experience in running a hardware store, customers come back because you help them as well as sell to them. Now I want to help your customers. It is central to your culture that you expect your people to be good team players, make sure that the right product finds the right person and to maintain a high level of energy and enthusiasm at all times. You need great listeners, willing assistants and product champions. A 31-year career of retail service experience would make me the ideal candidate:

Customer service has been a passion since I was serving mud pies to my sister as a child. While I might not have the energy to run my own store anymore, I am looking forward to focusing all my energies on the customers rather than being distracted by all the paperwork. I look forward to sharing some of my customer service stories and would be grateful for your consideration of my application. I would strive to be a dependable and productive addition to your customer service team. Best regards, Sophie Walton

Customer Service Representative - Key components writing example

Cover Letter Header

In many large companies, hiring is done by a team of HR representatives so your letter will likely float from desk to desk. That’s why the main job of your cover letter header is to identify the document as belonging to you and to keep your contact information right at the reader’s fingertips. If sending a letter by mail, your physical mailing address and a formal letter heading will be appropriate. For online applications, however, you’ll want to stick to the most necessary information like phone number and LinkedIn to avoid taking up too much of that precious space where you convince them to give you the position. The goal of this cover letter section: Keep your name and contact info at the top of the document so that everyone who reads it knows who it belongs to and how to get in touch.

Align document styles!

The secondary purpose of your cover letter is to add professional and stylish formatting to an otherwise plain document. Before you finalize your formatting, make sure to pay attention to the image of the company you’re applying to. Bright colors and strong fonts work much better for some organizations and industries. When in doubt, it’s best to stick with trusted styles and professional color palettes. A professionally-designed template can help you get this balance right.

To appear even more put together, you can align the header styles of your resume, cover letter and any other job application materials you may be asked to submit. This will create a sort of “personal brand” – a visual stamp that ensures the reader remembers your application and sees you as a highly polished candidate. 

Cover Letter Greeting

Your greeting may only contain a few words, but it is vital for setting the appropriate tone throughout the rest of the cover letter. Since customer service representatives work across industries, you may have several options depending on the formality of the company. When in doubt, “Dear” followed by the proper salutation and a last name works nicely in a variety of situations. If the company has a youthful feel, “Hi” or “Hello” may be appropriate, especially if sending the letter via email. The goal of this section: Address the reader in a respectful and company-appropriate tone using the recipient’s name if you have it.

Dear Mr. Felsted,

The power of a name.

It’s been scientifically proven that people have a positive neurological reaction upon hearing their own name. You can – and should – use this fact to your advantage by addressing the hiring manager or person responsible for reading your cover letter. This helps to establish a personal connection and also helps in showing that you care about the company and its values.

However, many customer service reps work inside large organizations where it’s almost impossible to tell who the hiring decision-makers are. There may even be too many to name in the greeting.

In this case, there’s no need to go to extreme lengths to address the letter personally. Instead, avoid the outdated and disinterested-sounding “To Whom It May Concern,” and opt for a greeting that uses the company name followed by “Hiring Manager” or a collective noun like “Team,” for example.

Cover Letter Introduction

Your opening paragraph is a crucial moment – after the first sentence, a hiring manager may have already decided whether to continue with the rest of the cover letter or not. Instead of the sleep-inducing “I am writing to express interest in your vacancy for a customer service representative…” make sure to give your introduction some spark. An illustrative anecdote, a bold statement or an attention-grabbing presentation of yourself are all good options. You should aim to come across as professional rather than eccentric while still making sure the hiring manager wants to read on. The goal of this section: Inject energy and passion into your letter right from the start, hook the reader’s attention and create a seamless transition into the body section.

When serving customers, I put myself in their shoes and stay there until their needs are met. Not everyone knows the answers when it comes to home improvement projects: when they come to Hope Depot, they come for the advice as much as the products. Customer service to them is as much about walking out with solutions as well as products. With thirty years of experience in running a hardware store, customers come back because you help them as well as sell to them. Now I want to help your customers.

Cover Letter Body 

The body section is where you can finally dive into all the great qualities that make you the ideal candidate for this role and company. Your goal is to prove that you have the right skills and disposition to make a great customer service representative for this product or service. To that end, you can use the STAR method to highlight all your notable achievements. First, briefly explain the Situation and the Task, and then reveal the Action you took and the positive Result it caused. In a customer service setting, you’ll probably have a lot of such interactions to choose from, so make sure to pick a common challenge that you handled exceptionally well or a particularly difficult situation that could also arise at this company. If the body section feels a bit overwhelming, you can also break it into two subsections. In the first, you’ll discuss your previous highlights and achievements, and in the second, you’ll explain your skills and qualities that make you a great customer service representative in this new company. The goal of this section: provide the strongest examples of your customer service skills and relate your current strengths and experience to this new position.

It is central to your culture that you expect your people to be good team players, make sure that the right product finds the right person and to maintain a high level of energy and enthusiasm at all times. You need great listeners, willing assistants and product champions. A 31-year career of retail service experience would make me the ideal candidate:

Customer service has been a passion since I was serving mud pies to my sister as a child. While I might not have the energy to run my own store anymore, I am looking forward to focusing all my energies on the customers rather than being distracted by all the paperwork.

How to ace your customer service job interview

So you have been fortunate enough to land a job interview. Here's a list of questions and scenarios you might hear during your interview.

Cover Letter Conclusion and Signature

You’ve done an excellent job creating the strongest arguments about why you deserve this role, now it’s time to wrap it up and send it off. The best way to finish your closing paragraph is with a Call To Action. This line allows you to express passion and enthusiasm for the role and is a professional way to invite the hiring manager to get in touch. You may even choose to leave your contact information again in this section. Then, sign off with a company and position-appropriate signature like “Best,” “Best regards,” or “Sincerely,” The goal of this cover letter section: Encourage a hiring manager to contact you via your call to action, close the letter respectfully and on a positive note.

I look forward to sharing some of my customer service stories and would be grateful for your consideration of my application. I would strive to be a dependable and productive addition to your customer service team. Best regards, Sophie Walton

Customer service representative cover letter sample with no experience

You're in that Catch-22: You're looking for a job but all the listings ask for experience. How are you supposed to get experience if you can't get a job? You definitely need a stellar customer service representative cover letter to wow hiring managers from the start.

How do you write a cover letter with no experience? You focus on the qualities and attributes that make you a responsible, empathetic person. Employers know that some skills can be taught and others can't. A customer service representative needs emotional intelligence to understand what customers want and to solve their problems in a way that leaves them feeling good about the interaction. Inc. lists 13 signs of high emotional intelligence . When you write your letter, exhibit one or two of these in your appeal.

Remember that even if this is your first official job, you have probably held responsibilities either in school or life. Think about how these experiences translate into marketable skills and then relate that in your customer service representative cover letter. Your goal is to prove that you have the people skills and work ethic necessary and are willing and eager to complete any training you need to get the job done.

Writing psychology – cover letter tools and strategies

As a customer service representative, there are a few key traits you’ll want to convey regardless of the company you work for.

The power of empathy

One way to write a highly-effective cover letter is to show your potential employer why you’re a good fit instead of just telling them. The weight behind your words can come in the form of numbers, anecdotes, facts and other evidence. Illustrating your worth in this way helps you utilize the psychological principle of belief-matching: the idea that people are more likely to respond positively to your message if they first believe you understand their problem. This principle takes on a double meaning in the world of customer service – you want to leave a hiring manager with the impression that you understand both the challenges facing their business and the challenges their customers face in relation to the company’s products or services.

Where to incorporate the empathetic approach

To maximize the effects of the belief-matching technique, begin incorporating it from the top of your writing, according to professional marketing expert Joanna Wiebe. Wiebe often uses this technique to drive online sales, but in this case, you are the product. 

An anecdote is one of the easiest ways to show that you’ve handled similar situations before. But as a customer service representative, you’ll probably have a lot to choose from. The best option is the one that you think your prospective employer is most likely to relate to. Again, it’s important to keep the story short, straightforward and relevant to ensure success.

As a customer service representative, your goal is to be the bridge. A company can’t survive without customers, yet it also can’t afford to give every disgruntled caller everything they want. Clear and concise anecdotes can effectively demonstrate your ability to protect company interests while making sure customers leave satisfied with their interaction. Whether it’s troubleshooting and technical support, account and billing issues or general questions, each company’s customer service needs are slightly different. Make the most of your cover letter by doing some research into your potential employer’s business and customer service model in order to focus on strategies that work for them.

Customer service cover letter common mistakes

There are a few common mistakes that other candidates applying to customer service positions are likely to make. Get ahead by avoiding these pitfalls:

Customer Service Representative - Common mistakes

When do customers ask for help?

Research shows that customers’ preference for self-service is growing. When people need help with simple questions, they often turn to online FAQs or apps before picking up the phone. 

However, as the issues become more complicated, for example with billing and payment, people are much more likely to seek out human assistance. That means as customer service positions grow increasingly competitive, representatives are being asked to take on bigger challenges.

Key takeaways

Now it’s time to get out there and land your customer service position. Resume.io makes the process easy with our expertly-designed cover letter builder to help you craft the perfect cover letter in just minutes!

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ResumeCoach » Cover Letter Examples » Customer Service Cover Letter

Customer Service Cover Letter Example

Show off your skills with an expertly prepared Customer Service cover letter that gets results. View our cover letter example below and writing guidelines to get a head start in writing the perfect introduction for a Customer Service role.

cover letter examples

Table of contents

How to Write a Cover Letter for Customer Service with Experience

How to write a cover letter with an employment gap, how to write a cover letter for customer service with no experience, customer service cover letter tips and advice, customer service cover letter.

If you work in customer service, you are used to assisting others, but now the shoe is on the other foot.

You’re applying for a new job, and they want a cover letter.

The thought of this may or may not cause you to lose your nerves, in either case, it is always a good idea to be prepared.

First, you can use a resume template to make a stellar to write your resume, then comes the all-important introduction to your application, the cover letter.

How do you go about writing your cover letter?

If you write an unoriginal and generic cover letter, you may as well consider your application rejected before you even submit it.

So, the question is, how can you write a cover letter that is original and show off all your best qualities as a customer service representative ?

Luckily, there is a tried and tested method that will help you stand out from the other applicants.

In this guide, you’ll learn how to:

It’s your turn to receive great service, let us assist you to write a great cover letter to win over any hiring manager.

Before attempting your own letter, it’s always best to see an example. Review the cover letter example below, as well as a resume example.

customer service cover letter sample

Text Format

Hiring Manager’s name

Company name

Company address

Dear Mr/Ms. [Hiring Manager Name]

I would like to apply for the Customer Service role currently being offered by [Company] because I think I would be the ideal fit for the position. I am confident that my proven capacity to work with clients both over the phone and in-person and over 5 years of customer service experience could be of real benefit to [Company].

In my current job with [Current Company], I have excelled at providing friendly and constructive assistance to customers encountering issues with payments, late deliveries, and damaged purchases. I have also been able to help raise my department’s customer feedback approval rating by over 10% during the last 3 months and have responded to an average of 65 calls per day.

I will be delighted to bring this same ethos of excellence to the team at [Company]. If you have any questions to ask me about my experience and the role itself, I would be more than happy to discuss them during a face-to-face meeting.

Please, feel free to contact me between 4 – 6 PM on my personal phone number or at any time via my email address below. Thank you again for considering me for this position and I look forward to hearing from you soon.

Sincerely, Name

Address Phone number Email address

Samples are a wonderful tool, but also remember to use a resume builder if you want your resume and cover letter combo to get a hiring manager interested.

Every cover letter should show off your work experience and your qualifications, but having only that makes it the same as a resume.

It’s not only what you include in a cover letter, but how you include it as well.

You want to demonstrate your motivation to work for the company.

It’s also essential to also show how you will be a valuable employee thanks to your skills and experience.

If you don’t have a good cover letter structure , there’s a good chance the hiring manager will reject your application.

So getting your customer service cover letter right is so important!

Let’s take a look at a good example and a poor example of the beginning of a cover letter .

Unfortunately, this example doesn’t say enough. The point it’s trying to make is clear, however, it won’t excite any hiring manager .

Have a look at a much better example below.

This example demonstrates achievement, your experience, and your motivation to join a new company.

The body of your letter should state the skills you have and your motivation for working at the new company.

To conclude your letter , ensure you review the company’s needs and how your experience and skills meet those needs.

Remember to keep it personal as well.

What if you’re looking for a new job after not working for a long period?

It isn’t always easy to find cover letter and resume examples for inspiration that include a gap in employment history.

With a gap in your employment history , you may think you have no shot of landing the job.

However, that doesn’t necessarily need to be the case.

There are good reasons you or anyone else may not work for a certain amount of time.

There are plenty of positives that can be gained from taking time off, maybe because you studied a master’s degree, or learned a new skill .

So what are some things you should include in your cover letter if you were out of work for an extended period?

When it comes time to interview, you should also prepare your answers .

You will most likely be asked a question or questions related to your time off .

However, remember to stick to the correct cover letter and resume format when creating your documents.

Almost all quality job postings ask for it.

Experience. However, many of us don’t have much or any professional experience just yet.

If you see that on a job customer service posting, don’t give up hope .

Even with no customer service experience, you can create a cover letter that shows how your qualities match the vacancy and that you are a fantastic fit for the available position.

So just how can you wow the hiring manager without any experience ?

First, fully understand what the company needs . Do a good job of analyzing what they are asking for in the job vacancy and what the goals of the company are.

Once you do that, include your education and any internship experience to demonstrate that you are a good fit.

In the body of your cover letter, make sure to provide examples of your personality and internship or freelancing experience.

Using that information, relate your experience and attributes to the:

Some other applicants may have more experience than you, but you can show you fill the company’s needs and be a valuable employee.

Customer Service jobs are often highly competitive , so your Customer Service cover letter is going to need to do some heavy lifting. To stand out from the crowd, you’re going to need to give the recruiter confidence that you’re ready to succeed from the start.

First of all, demonstrate that you work well with customers. Any numerical statistics you can list will help you do that. These could include customer feedback ratings for your company or you personally (especially if you’ve helped achieve a significant improvement), the number of calls you took per day, or any other ideas that spring to mind.

To really make an impression on a recruiter for a Customer Service job , try to express breadth as well as depth in your skillset. If you can deal with customers successfully through a variety of different mediums such as by phone, email, or in person , this can give you an edge over other candidates.

As always, don’t forget to tailor your letter to the job description being offered. Try to make sure that you appear to be the perfect fit for the employer to get the most responses.

Finally, don’t forget to check that your spelling and grammar are immaculate . You’re going to be communicating with hundreds, if not thousands of people in your new job, and showing you can communicate clearly and correctly will really help your case.

Last modified on September 2nd, 2022

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Customer Service Cover Letter Sample

Looking to secure more interviews use our free sample to help you create a cover letter that clearly conveys your customer service skills and unique value..

customer service rep with headset on

As a professional working in customer service, you understand the significance of making a positive first impression and setting the tone for an exceptional customer experience. You're the front-line problem-solver and play a crucial role in building and maintaining a company's brand image. To land more job interviews for this role, you'll have to pay that same level of attention to your customer service cover letter.

Begin with a solid opening paragraph that will grab the reader's attention and distinguish yourself from other applicants. This section should briefly highlight your key strengths, skills, and accomplishments. If you're a recent graduate and lack experience, use specific examples of transferable skills you gained during college, such as time management, communication, and problem-solving. You can also showcase your academic achievements or any internship experience.

If you need help deciding what skills to include in your customer service cover letter, look at the job description. This will give you an idea of what the employer seeks in an applicant. Common skills required for customer service include patience, active listening, attention to detail, and empathy. If these apply to you, incorporate them into your customer service resume and further explain how they relate to your suitability for the job in your cover letter.

Whether you're looking to craft an entry-level customer service representative cover letter or a customer service cover letter for a management role, our sample below can help you craft one that shows a hiring manager that you're the perfect candidate.

First Last Name

City, State, Zip | (555) 555-5555 | [email protected]

Month, 20XX

Human Resources Specialist

XYZ Company

City, State, Zip

Your customer service manager position advertised on Monster is an excellent fit to my qualifications.

During the past five years, I have been promoted to positions with increasing responsibility within ABC Company, serving as a customer service representative, acting supervisor and East Coast customer service manager (my current role). Throughout my tenure with ABC, I have built lasting customer relationships, salvaged key accounts, and strengthened customer loyalty.

Regarded as a proactive problem-solver and liaison between cross-functional business units and high-value client accounts, I am passionate about serving customers with excellence.

Achievement highlights:

My customer service management experience is reinforced by a bachelor’s degree in communications, proficiencies in CRM database systems and fluency in Spanish.

I am confident in my ability to further the success of your customer service organization. Please call me on (555) 555-5555 or email [email protected] to arrange a meeting. I look forward to speaking with you.

Once your cover letter for a customer service job has helped you land a role, you need to know what you can expect to earn. The median salary for a general customer service representative is $31,379 a year, with a salary range of $24,555 to $43,161.

With more experience, you can advance to a customer service supervisor role and make a median salary of $39,962. If you're looking for a customer service manager position, your earning potential can be as high as $73,495.

Use Monster's Salary Tool to estimate better what you could make in your desired job and location. You can also see similar jobs such as office clerk and receptionist positions , how much they pay, and the skills you'll need to boost your value.

Highest Paying Industries and Locations

According to the U.S. Bureau of Labor Statistics (BLS), some of the top-paying industries for customer service representatives include oil and gas extraction, iron and steel mills manufacturing, postal service (federal government), and natural gas distribution.

Metropolitan areas on the east coast typically pay more for customer service roles. For instance, if you work in New York City, you can earn up to 17% more than the national average. Some of the highest-paying U.S. locations include:

Explore all customer service representative jobs as well as other customer service jobs on Monster to find a role that fits your skills and professional background.

Your Customer Service Resume Deserves the Same Attention

Now you know how to write a compelling customer service cover letter, check that your whole application is top level. Contact the writing experts at Monster Resume Services to help you make a positive impact with recruiters and open more doors. They'll format your resume with a modern, professional look, incorporate targeted keywords and showcase your unique selling points. They’ll also enhance your cover letter to increase your chances of landing an interview.

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If you're hoping to land an interview for a customer service job, you need a cover letter that demonstrates the  customer service skills  and experience required for the role. To find out which qualifications are most important, analyze the job listing, paying close attention to the keywords in the description.

What you read may surprise you. Contrary to popular belief, not every  customer-facing role  requires extreme extroversion. Empathy, tact, and communication skills may be more important for success. Knowledge of specific products and software packages may also be useful.

A good cover letter will hook the hiring manager's attention and demonstrate the value you'd bring to the role.

Here's information on what to include in a cover letter for a customer service role, how to format the letter, a template to download, and examples of cover letters to review.

What to Include in a Customer Service Cover Letter

How to Format a Cover Letter

A cover letter for a customer service job should also have all the usual elements of a good cover letter, including:

This is a customer service cover letter example. Download the customer service cover letter template (compatible with Google Docs and Word Online) or see below for more examples.

cover letter for customer service examples

Customer Service Cover Letter Sample (Text Version)

The following is an example of a cover letter for a customer service position. Also see below for more cover letter samples, and tips for emailing a cover letter and resume.

Tammy Applicant 123 Main Street Anytown, CA 12345 555-555-5555 tammy.applicant@email.com

February 16, 2022

Ophelia Lee Human Resources Acme Windows 123 Business Rd. Business City, NY 54321

Dear Ms. Lee,

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.

My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.

Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.

It would be a pleasure to interview with you, and I look forward to hearing from you soon.

Very sincerely,

Signature (hard copy letter)

Your Typed Name

Customer Service Email Cover Letter Sample

Subject Line: Anna Smith – Sales Associate

Dear Ms. Parker,

I was excited to see your LinkedIn advertisement for a sales associate at Parker Gifts, Inc. I consider it a privilege to help customers select the perfect gift. In my current job at The Little Gift Shop, I provide gift recommendations, help coordinate deliveries and fulfill online orders, and manage all aspects of the customer experience from greeting to follow up.

In my seven years as a sales associate, I’ve acquired extensive knowledge of point-of-sale systems including Shopify and Intuit Quickbooks. I’m known for my calm and cheerful demeanor, and excel at defusing tense situations with customers. I truly believe that the best sales associate is one who listens.

I’d love to hear more about the role and what you’re looking for in a sales associate. You can reach me via phone at 555-123-4567 or email at anna.smith@email.com.

Thank you again for your time and consideration.

Phone: 555-123-4567 Email: anna.smith@email.com

Review sample cover letters for a variety of circumstances, including a follow-up letter, inquiry letters, job/industry specific sample cover letters, all-purpose cover letters, cold contact, and referral letter samples.

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cover letter for customer service examples

Customer Service Cover Letter Sample Template with Examples in PDF and Word

$ 3.00 $ 1.90

A Customer Service Cover Letter  is an essential component of your job application that highlights your skills, experience, and interest in the role.

150 in stock

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cover letter for customer service examples

It is the first document that the hiring manager will see and can significantly impact their decision to invite you for an interview.    Your Customer Service Cover Letter is your chance to make a great first impression on the hiring manager. It is the first thing they will see when they open your job application, and it can determine whether or not they will read your resume or invite you for an interview. Your cover letter should grab their attention, demonstrate your enthusiasm for the role, and showcase your relevant skills and experience.  

Customer service is a critical aspect of many businesses, and employers are always looking for candidates who can deliver exceptional customer experiences. Your cover letter is an opportunity to demonstrate that you have the necessary skills and experience to provide excellent customer service. Use specific examples from your previous roles to illustrate how you have handled customer complaints, built relationships with clients, or exceeded sales targets.  

Each job posting is unique, and your cover letter should reflect the specific requirements and qualifications listed in the posting. Carefully read the job description and tailor your cover letter to highlight how your skills and experience match the company’s needs. This will demonstrate to the hiring manager that you have taken the time to understand the role and are genuinely interested in the position.  

Sample Customer Service Cover Letter Template with Examples  

There are many great letter templates available on Templatediy, so be sure to browse through the selection to find the right one for you. Templatediy’s templates are easy to use and will help you create a high-quality customer service cover letter that stands out from the crowd.  

Employers want to hire candidates who are passionate about customer service. Your cover letter is an excellent opportunity to showcase your enthusiasm for the role and your commitment to providing exceptional customer experiences. Highlight any customer service training you have completed or any awards or recognition you have received for outstanding customer service. Make it clear that you are eager to join the team and contribute to the company’s success.  

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Customer Service Representative Cover Letter Examples (2023)

I had an interview yesterday and the first thing they said on the phone was: “Wow! I love your cover letter.” Patrick I love the variety of templates. Good job guys, keep up the good work! Dylan  My previous cover letter was really weak and I used to spend hours adjusting it in Word. Now, I can introduce any changes within minutes. Absolutely wonderful! George

Customer Service Representative Cover Letter Samples

Example #1: customer service representative cover letter, customer service representative cover letter—text version, example #2: cover letter for a customer service representative with no experience, over letter for a customer service representative with no experience—text version, how to write a customer service representative cover letter, 1. format your cover letter correctly, 2. list your details in the header , customer service representative cover letter header , 3. say which job you’re applying for and introduce yourself, customer service representative cover letter example: introduction, 4. demonstrate you’re the best candidate, sample csr cover letter: middle paragraph, 5. show that you want to work there, customer service representative cover letter sample: your motivation, 6. sell include a call to action, customer service representative cover letter sample: call to action & sign off, was it interesting here are similar articles.

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Customer Service Cover Letter Examples

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Create My Cover Letter

Looking to jumpstart your customer service career? You’ll need a winning cover letter to succeed. Our industry-specific cover letter examples can help you build your customer cover letter in just minutes. Just click on any of the templates below and customize them to fit your own needs. With these cover letter examples, you’ll be ready to land more interviews, get more offers, and land the job you’re looking for sooner.

Cover Letter Tips for Customer Service

Finding jobs in Customer Service takes planning, organization and a honed set of job-seeking skills. Follow these tips to help you rise above the competition and land that next job in your career.

Customer Service Job Seeking Tips

Your cover letter needs to be of excellent quality when you are looking for jobs in Customer Service. Read and follow these do’s and don’ts to take that next step in achieving your career goals.

Customer Service Cover Letter

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*As seen in :

cover letter for customer service examples

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Home Cover Letter Examples Customer Service Sample

Customer Service Cover Letter Sample

March 3, 2017 | By Lauren McAdams

Prove that you’re the best candidate with help from our customer service cover letter example and writing tips. Download and customize our example to fit your own experience.

Customer service cover letter sample

Want a fancier template? Take a look at our cover letter template library to find one that suits you.

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Customer Service Cover Letter (Text Format)

Today’s Date

Sophie Darling

3324 Auburn Blvd.

Folsom, CA, 95671

(213) 888-8888

[email protected]

RE: Customer Service Position Application

Dear Ms. Darling:

I am writing to apply for a position on your customer service team at your Folsom Branch, as advertised on your company website. I have been in customer service for more than six years at two companies, with experience both in telemarketing and telecom service, as well as face-to-face customer interaction. Intel has a stellar reputation both for its products and as a place to work, and I feel I would enjoy the culture, atmosphere, and taking part in the company’s mission. I am confident I’d make a strong addition to the Intel Folsom team.

As mentioned, I have worked for two companies – first Barnes and Noble Books and Progressive Insurance. At Barnes and Noble I began as a cashier, but was quickly promoted to the information desk to help direct customers to sought after products and to address any inquires. While I was not a manager, I was one of the main customer service representatives at the store, handling a range of customer issues. At Barnes and Noble I learned how to handle difficult situations in a face-to-face environment, as well as basic salesmanship and customer service skills.

At Progressive I work at their call center and deal with customers exclusively remote, mostly by phone but occasionally over chat and online. I was named “Employee of the Month” in July 2015. This is due to my over 90% rate of customer satisfaction and 60% closing rating when selling a plan. I also am well versed in dealing with customer concerns and complaints, and have been trained in selling and managing more complicated accounts. I further have trained 5 employees.

My experience and natural communication skills make me a uniquely qualified and useful candidate for your customer service department. I would be a great fit for Intel and very much would appreciate the opportunity to meet you for an interview, if you’d consider me. Thank you for your time and consideration of my application, and I am looking forward to hearing back from you.

Sincerely Yours,

Sally Jones

5 Tips for Writing Your Customer Service Cover Letter

1. be clear.

Customer service demands a very clear set of responsibilities, so you will want to show you have experience handling them. Be as specific as possible about what your previous duties (and achievements were).

2. Focus on your experience

You will certainly want to include a skills section , but many hiring managers will want to see that you have a bit of experience in dealing with customers, regardless of the medium. Be sure to mention exactly how many years experience you have in customer service, as well what kind of training you’ve received.

3. Use numbers

Always quantify where you can. Write “fielded 50+ calls daily” instead of “answered many calls each day.” This gives hiring managers both a better idea of your experience and numbers have a way of sticking better than adverbs.

4. Promote yourself

Your cover letter should function as both information and promotion. The point of your application is to prove you are the perfect candidate for the job, so don’t be afraid to make yourself shine. Talk about why you’re great and all you’ve accomplished.

5. Use words from the job posting

If you can without making your cover letter seem forced, take exact words and phrases from the job posting and use them in your letter. These will act like keywords managers notice. It informs them your application is exactly what they’ve been looking for.

If you’re looking for a little additional help, check out our free cover letter builder to create a cover letter that hiring manager’s will love.

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Cover Letters

IMAGES

  1. Customer Service Cover Letter Sample

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  2. Customer Service Cover Letter Example and Tips

    cover letter for customer service examples

  3. Customer Service Rep Cover Letter Example

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  4. 2022 Customer Service Cover Letter

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  5. Customer Service Cover Letter: Examples & Ready-To-Use Templates

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  6. Sample Cover Letter Customer Service

    cover letter for customer service examples

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  2. Yodel driver 'spits on customer's letter box' #caughtoncamera #shorts

  3. COVER LETTER FOR JOB APPLICATION (supermarket)

  4. Customer Testimonial

  5. Happy Customer Testimonial

  6. How to Write a Reassurance Letter to Customer regarding His Complaint

COMMENTS

  1. 9 Great Customer Service Cover Letter Examples for 2023

    Here's an example from a persuasive cover letter ending: Your job ad said you're looking for an "individual with a passion for helping others understand new social media technology." Considering the skills and achievements outlined above, I'm confident I'm the perfect match for this particular role.

  2. Customer Service Representative Cover Letter Examples and Templates

    Dear Hiring Manager, I'm very excited to be considered for the role of Customer Service Representative at Crane & Jenkins. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. By staying on top of deadlines, I allow ample time to fix issues that may arise last-minute during projects.

  3. Customer service cover letter examples and tips

    Sample cover letter 3 Jenny Heath 123 Tutone Dr., Portland, OR 97035 (614) 867-5309 [email protected] Tutone Ink 389 Lunar Dr. San Francisco, CA 94103 10/31/2022 Dear Mr. Tom Allen, I saw your job posting on Indeed.com and immediately had to apply.

  4. Customer Service Representative Cover Letter Samples

    Here are some good customer service cover letter example greetings: Dear Alice, Dear Ms. Smith, Dear Mrs. Ford, Dear Customer Service Hiring Team, Pro Tip: Don't use "Miss" or "Mrs." unless you're sure the hiring manager likes that. "Ms." works well regardless of marital status. That keeps your cover letter for customer service jobs faux-pas free.

  5. Customer Service Representative Cover Letter Samples (17 Examples)

    #7 Customer Service Representative Cover Letter Sample Dear Hiring Manager, My name is [name] and I am seeking a position in customer service. I have had a passion for working with people since I was young, and I have always found myself drawn to jobs that allow me to interact with others.

  6. Customer Service Cover Letter Examples & Ready Templates

    Sample Covering Letter for Customer Service Alex Murphy Phone: +1-299-321-7878 Email: [email protected] LinkedIn: linkedin.com/in/alex-murphy Twitter: twitter.com/murphy-rbcp Anytown, 15 July 2019 John Employer Head of Customer Experience ContiMax Inc. 144 Rodeo Drive Anytown, 60623 IL Dear John,

  7. Customer Service Cover Letter Tips & Examples to Land Your ...

    Customer Service Cover Letter Example. Dear [Hiring Manager Name], My name is [Your name], and I am a seasoned [Industry] professional with over [Number] experience. I am very interested in [Position] at [Company name], and my experience in [Previous customer service experience] makes me an excellent candidate.

  8. Customer Service Specialist Cover Letter Examples and Templates

    I would like to thank you for your consideration and your time regarding this position. I anticipate meeting you to discuss my qualifications and to learn more about the duties of a Customer Service Specialist at your firm. I enjoy meeting the demands of advertisers, and I am ready to advance my career by serving others. Sincerely,

  9. Customer Service Representative Cover Letter Examples

    Customer service cover letter examples Title: [Role] - [Your Name] Date: [Date] Dear Hiring Manager, I am writing to apply for the [Role] position at [Company Name]. I am a highly motivated individual with great customer service skills and experience, so I would be a valuable asset to your team.

  10. Customer Service Rep Cover Letter Examples

    Build my cover letter Lily Wright 1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: [email protected] Dear Ms. Baumgartner, I write in response to your ad seeking a Customer Service Representative at Abbott Insurance.

  11. 3 Customer Service Cover Letter Examples for 2023

    As with the other examples, this bilingual customer support cover letter relates the company to the candidate's personal experience. Callum mentions he used Blackboard when he was a student, creating a personal connection. Incorporating tidbits like these can make a meaningful impact.

  12. Customer Service Cover Letter Example: 4 Templates

    Letter Template: 1 Customer Service Cover Letter James Brown 238 Broadway New York NY United States To The HR Manager XYZ Company 354 F 63rd Street New York NY 10022 United States Sub: Cover letter for the post in customer service Dear Mr. or Mrs. or Ms. HR Manager,

  13. Customer company Cover Letter

    Dear Mr./Mrs./Ms. (Manager's Name) I am writing to your regarding your company's Customer Service Representative opening. I have been working as a Telephone Sales Executive at Telemarketer Auto Insurance USA for more than 2 years now and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers.

  14. Customer Service Analyst Cover Letter Example

    This cover letter example is an excellent illustration of the qualities a hiring manager seeks in a resume for a customer service analyst. You are welcome to use this sample as inspiration when writing your own cover letter, or you can use this simple tool to build a cover letter that will walk you through the process step-by-step in a matter of minutes.

  15. Customer Service Cover Letter Examples

    Cover Letter Examples for Customer Service + Tips If you want a cover letter that outshines all others, be sure to use MyPerfectResume's Cover Letter Builder. In a matter of minutes, you'll have a flawless example of just how incredible you are as a potential hire. Create my cover letter now AVERAGE RATING ☆☆☆☆☆ ★★★★★ 4.5/5 stars with 100 reviews

  16. How To Write a Customer Service Cover Letter (With Examples)

    Here are some example customer service cover letters: Example 1 Dear Ms Jones, My name is John Scott, and I am writing to you because I wish to apply for the position of customer service representative at McAlpine Boutique, having come across the vacancy on the Indeed UK website.

  17. Example Cover Letter For Top Customer Service

    Dear Hiring Manager, I am writing to apply for the position of Top Customer Service Executive at ABC Company. I have extensive experience in customer service, and a proven record of success delivering excellent results. Over the last seven years, I have held various roles in customer service, most recently as a Senior Customer Service

  18. How to write a great cover letter for customer service jobs

    1. Verify the hiring manager's name and address the letter to a specific person. 2. Make your letter stand out by highlighting relevant customer service skills without restating information from your resume. 3. Make a statement about the company to show you are familiar with the work it does. 4.

  19. Customer Service Representative Cover Letter Example

    This cover letter example is specifically designed for Customer Service Representative positions in 2023. Take advantage of our sample sentences + expert guides to download the perfect cover letter in just minutes. Customer service representatives are the lifeline when everyday things go wrong. From defective products to forgotten logins ...

  20. Customer Service Cover Letter Example and Tips

    Customer Service Cover Letter Example Before attempting your own letter, it's always best to see an example. Review the cover letter example below, as well as a resume example. Text Format Hiring Manager's name Company name Company address Date Dear Mr/Ms. [Hiring Manager Name]

  21. Front of house skills for CVs: Definition and examples

    Customer service. One of the primary skills of front of house staff is customer service, as they interact with customers the most. These skills allow them to provide a pleasant experience for customers throughout their interactions with the establishment. ... Related: How to write the perfect cover letter (with examples) Interviews. During the ...

  22. Customer Service Cover Letter Sample

    Please call me on (555) 555-5555 or email [email protected] to arrange a meeting. I look forward to speaking with you. Sincerely, First Last Name. Once your cover letter for a customer service job has helped you land a role, you need to know what you can expect to earn.

  23. Customer Service Cover Letter Samples and Writing Tips

    The following is an example of a cover letter for a customer service position. Also see below for more cover letter samples, and tips for emailing a cover letter and resume. Tammy Applicant 123 Main Street Anytown, CA 12345 555-555-5555 [email protected] February 16, 2022 Ophelia Lee Human Resources Acme Windows 123 Business Rd.

  24. Customer Service Cover Letter Sample Examples in PDF & Word

    Customer Service Cover Letter Sample Template with Examples in PDF and Word. $ 6.00 $ 2.90. -52%. A Customer Service Cover Letter is an essential component of your job application that highlights your skills, experience, and interest in the role. 150 in stock.

  25. Customer Service Representative Cover Letter Examples (2023)

    A sample cover letter for customer service representative positions—you can fill-in-the blanks and send off within minutes. Save hours of work and get a cover letter like this. Pick a template, fill it in. Quick and easy. Choose from 18+ cover letter templates and download your cover letter now.

  26. Professional Customer Service Cover Letter Examples

    You'll need a winning cover letter to succeed. Our industry-specific cover letter examples can help you build your customer cover letter in just minutes. Just click on any of the templates below and customize them to fit your own needs. With these cover letter examples, you'll be ready to land more interviews, get more offers, and land the ...

  27. Customer Service Cover Letter Sample

    3324 Auburn Blvd. Folsom, CA, 95671. (213) 888-8888. [email protected] RE: Customer Service Position Application. Dear Ms. Darling: I am writing to apply for a position on your customer service team at your Folsom Branch, as advertised on your company website.